External Sales Representative (Pinetown)

SUMMARY:
External Sales Representative

POSITION INFO:

The External Sales Representative at our company is responsible for driving sales growth through proactive customer engagement and strategic sales initiatives. This role involves identifying and pursuing new business opportunities, maintaining strong relationships with existing clients, and ensuring all sales activities are aligned with the company''s goals. The External Sales Representative will also provide comprehensive feedback and reporting to management to support continuous improvement and target achievement. You are responsible for new sales as well as servicing current clients. 

Key Responsibilities:

Sales Activities:

•             Utilize various customer sales methods to "get the sale," including direct sales, networking, and cold calling.

•             Forecast sales, develop innovative sales strategies/models, and evaluate their effectiveness.

•             Evaluate customer skills and needs to build productive, long-lasting relationships.

•             Meet personal and team sales targets, closing sales and achieving quarterly quotas as set by management.

•             Ensure CTC salary equals 10% of total turnover needed.

•             Research accounts, generate, and follow through on sales leads.

Customer Engagement:

•             Maintain and expand the client database within the assigned territory.

•             Develop deep understanding of customer needs and preferences to tailor sales approaches.

•             Build and maintain strong, long-lasting customer relationships.

Reporting and Feedback:

•             Provide detailed reports and feedback to management using financial and statistical data.

•             Submit daily call sheets to management on the provided template.

•             Attend meetings, sales events, and training sessions to stay updated on the latest developments.

Operational Coordination:

•             Gather purchase orders from booked or completed jobs.

•             Provide operations admin with all outstanding documents for invoicing within the 48-hour rule of    MME.

•             Communicate all new developments with current jobs to operations to facilitate efficient planning.

•             Ensure all documentation is ready for operations to invoice within the 48-hour cut-off period.

Job Scoping and Professionalism:

•             Scope jobs correctly and accurately; consult supervisors if unsure about job details.

•             Always maintain a professional etiquette with clients.

•             Distribute company profiles, pamphlets, and notepads to potential clients.

•             Attend the compulsory 3 PM meeting daily.

Compliance and Personal Development:

•             Ensure all medicals and training documentation are up to date where applicable.

•             Stay informed about industry trends, competitor activities, and market conditions to inform sales strategies.

•             Continuously improve through feedback, training, and personal development initiatives.

Skills:

•             Strong understanding of sales performance metrics and the ability to forecast sales.

•             Excellent communication, negotiation, and interpersonal skills.

•             Proficiency in using CRM software and other sales tools.

•             Ability to evaluate customer needs and build productive relationships.

•             Self-motivated with a results-driven approach.

Personal Attributes:

•             Goal-oriented with a strong desire to achieve sales targets and quotas.

•             Proactive, innovative, and capable of developing “out-of-the-box” sales strategies.

•             Strong organizational skills with the ability to manage multiple tasks and priorities.

•             Professional demeanour and strong work ethic.

•             Ability to work independently and as part of a team.

Working Conditions:

•             This position requires regular travel within the assigned territory to meet with clients and attend industry events.

•             Must be able to work flexible hours, including evenings and weekends, to meet client needs and sales targets.