External Sales Representative

SUMMARY:
External Sales Representative

POSITION INFO:

Sales Representative

Service all leads with a view to securing the maximum business from each lead This will involve.

a. calling on clients by appointment at their homes or places of business at such times as suits them,

b. surveying the customers’ requirements and advising them on the best solution for their application utilizing the Company’s range of products,

c. promoting the benefits of the Company’s range of products and services to conclude successful sales in a timeous fashion. This will include the use of demonstration units and sales aids,

d. measuring and designing each application accurately to ensure correct goods supplied and fitted to customer satisfaction,

e. arranging with client such that the installation can be carried out free of interference,

f. following up on all unconfirmed quotes to ensure the business is secured or written off as unsuccessful,

g. concluding the contract with the client in a professional manner to ensure all legal requirements and Company policies are met and that payment can be enforced as per terms accepted,

h. keep a logical filing system to ensure follow ups can be done efficiently and effectively by both yourself and office support staff and management. This must include follow up sheets detailing follow ups done and status of quotations,

i. ensuring you have an expert knowledge of the product and it’s uses and a sound common sense design capability commensurate with the product category,

j. follow up with clients subsequent to installation to ensure full customer satisfaction including inspecting installations where appropriate. Assist in ensuring any required repairs, resulting from whatever cause are resolved timeously to ensure customer satisfaction and collection of outstanding funds.

2. Leads

Service leads timeously as scheduled.

Maximize self-generated business from existing client base.

Generate new business leads.

3. Sales Management System 

Ensure that the sales management system is complied with timeously. Report on lost business. Report on lead / quotation status as directed. Generally, complete all reports required to manage the business as directed.

4. Shows and Other Product Promotion Forums

Ensure your availability to attend all shows, promotions, carousels, and presentations as directed. Solicit the opportunity to do presentations through contact with various forums.

5. Budgets

Assist with the setting of annual budgets relating to sales.

6. Debtors / Collection of Funds

Ensure all funds emanating from sales concluded by you are collected timeously. Collect funds due as directed. Secure deposits prior to order as directed.

7. General

Gather and advise on all competitor products, sales methods, advertising, strategies, etc. Suggest and implement where appropriate new promotional activities. Promote the Company’s products and the image of the Company, it’s Franchisor / Distributor principals at all times. Comply with all company policies written or verbal. Attend training, product knowledge briefings, seminars and conferences. Perform any other tasks reasonably asked of you from time to time.