Exports Customer Liason

SUMMARY:
Great opportunity for someone looking to join a company that would offer growth and development.

POSITION INFO:
You would be responsible for client Liaison and support for the export team and customers
Administer the process of all export orders.

Roles and responsibilities:
Receive and acknowledge orders.
Ensure all systems reflect accurate pricing and confirm correct pricing with customers.
Compile and maintain the export files.
Accurately place orders from customers on SAGE.
Process and update export figures on the Open Order report.
Ensure customer needs are communicated to relevant internal stakeholders.
Liaise with the production team to ensure timeous manufacturing of orders to keep the exports team and customers updated.
Communicate externally to customers on status of orders and share relevant documentation.
Liaise with relevant Logistics partners to ensure that deliveries happen effectively and timeously.
Compile sales data for export sales reporting.

Requirements & Skills:
Matric
Computer literate with Microsoft skills (MS Excel, Word, Outlook).
Pastel experience will be advantageous.
Written and verbal communication skills including telephone etiquette.
Customer service oriented.
Administration skills.
At least 2 years’ work experience within a similar role.

Please apply online
If you have not had a response within two weeks, please deem your application as unsuccessful.