Exports Administrator

 

Recruiter:

MECS Africa

Job Ref:

JHB008892/DN

Date posted:

Wednesday, September 15, 2021

Location:

Johannesburg, South Africa

Salary:

To be discussed


SUMMARY:
Our client based in Roodepoort is looking for an experienced EXPORTS ADMINISTRATOR with SAP experience to join a dynamic team as soon as possible

POSITION INFO:
Key Duties and Responsibilities:

  • Oversee and process all exports customer transactions accurately and timeously from entry to finalization, ensuring compliance with the relevant regulations.
  • Oversee all related export documentation, invoices and inspections.
  • Manage all exports customer feedback requirements regarding order status, back order reporting and general inquiries in adherence to all policies and procedures.
  • Provide a supporting role to the sales team.
  • Develop positive relationships with exports customers and provide professional customer service and support to these customers.
  • Foster relationships with internal colleagues and relevant business departments, to ensure correct dispatch of export orders.
  • Use initiative and be proactive in resolving exports customer queries promptly.
  • Promote total customer satisfaction internally and externally through providing professional services and prompt query resolution.
  • Other duties as assigned.

Education, Experience and Key Competencies

  • Grade 12
  • Exports qualification (highly beneficial)
  • At least 3 years’ experience in a similar role
  • Understanding the exports cycle, cross trade and documentation
  • Understanding of exports sales environment and export documentation
  • Knowledge of the South African and foreign customs acts
  • Computer knowledge: SAP and Microsoft Office


 

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