Export Fleet Controller

SUMMARY:
Hands-on export fleet control in a fast-paced logistics environment

POSITION INFO:

Export Fleet Controller
Department: Shipping – Export Operations
Salary: R15 000 – R20 000
Location: Cato Ridge, Durban

A well-established frozen foods operation is seeking a hands-on Export Fleet Controller to coordinate and manage transport movements across export routes.

This role is responsible for ensuring on-time loading, transit, and turn-in of export cargo, with full visibility across fleet movements. The successful candidate will manage subcontracted transporters, monitor operational performance, control additional costs, and ensure temperature compliance for reefer cargo.

This is a fast-paced coordination role requiring strong attention to detail, proactive problem-solving, and the ability to escalate risks before they become service failures.

Key Responsibilities

Transport Coordination & Allocation

• Source, book, and allocate trucks in line with loading schedules and destination requirements
• Issue Load Confirmations and ensure accuracy of Last Free Day (LFD) information
• Monitor subcontracted transporter compliance with agreed schedules

Tracking, Visibility & Reporting

• Maintain accurate daily tracking and operational status reports (internal and external)
• Distribute customer tracking updates and issue border arrival notifications
• Monitor and escalate border, offloading, return, and turn-in delays

Operational Performance Management

• Monitor loading performance and escalate agent-related delays
• Drive adherence to turnaround times and turn-in dates
• Proactively identify and manage operational risks

Cost & Compliance Control

• Identify, notify, and track additional charges (standing time, demurrage)
• Support recovery of additional transport costs
• Ensure POD quality control and submit verified invoices for payment

Reefer & Quality Control

• Ensure plug-in compliance for transporters without gensets
• Review and analyse daily temperature records
• Escalate temperature deviations in line with quality requirements

Offloading & Claims Support

• Address offloading queries, damages, and shortages
• Validate and escalate legitimate claims to management and Sales

Minimum Requirements

• Grade 12 (Matric)
• Diploma or Degree in Logistics, Supply Chain, or related field (advantageous)
• 2–5 years’ experience in export transport coordination or fleet control
• Experience managing subcontracted transporters and export agents
• Reefer cargo handling experience advantageous
• Intermediate Excel skills

Success in This Role Will Be Measured By:

• On-time truck allocation, loading, transit, and turn-in performance
• Accuracy and timeliness of tracking and reporting
• Reduction of avoidable demurrage and standing time
• Temperature compliance for reefer cargo
• Documentation accuracy and invoice turnaround time

If you thrive in a high-accountability logistics environment and understand that small operational errors create very expensive consequences, we would like to hear from you.

Please submit your CV via PNET.