Export Documentation Controller – Logistics

SUMMARY:
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POSITION INFO:

Location: Cape Town
Industry: Logistics / Freight Forwarding
Experience Level: Export documentation experience required

Company Overview
A well-established logistics provider specialising in export operations across ocean, air, and road freight. The business manages high-volume export shipments and works closely with shipping lines, port authorities, clearing agents, and internal operational teams to ensure compliant and on-time cargo movement.

Role Overview
The Export Documentation Controller is responsible for the accurate preparation, verification, and submission of all export documentation. This role plays a critical part in ensuring shipments move smoothly through ports and regulatory processes, with full compliance to customer, carrier, and statutory requirements.

The role suits someone detail-oriented, process-driven, and experienced in export documentation within a freight forwarding or shipping environment.

Key Responsibilities

• Prepare and process all export documentation in line with client, carrier, and regulatory requirements.

• Compile and verify shipping instructions, bills of lading, manifests, and related export documents.

• Ensure accuracy of shipment details including vessel, container numbers, weights, destinations, and consignee information.

• Liaise with shipping lines, clearing agents, and internal operations teams to resolve documentation queries.

• Ensure documentation deadlines are met in line with vessel cut-offs and port requirements.

• Manage amendments and corrections to export documents where required.

• Maintain accurate filing and record-keeping on internal systems.

• Support compliance with customs, port, and export control requirements.

• Communicate documentation status updates to internal teams and relevant stakeholders.

Requirements

• Proven experience in export documentation within a freight forwarding or shipping environment.

• Strong understanding of export documentation processes and shipping terminology.

• Experience working with shipping lines and port-related documentation requirements.

• High attention to detail and accuracy.

• Ability to manage multiple files and deadlines simultaneously.

• Strong written and verbal communication skills.

• Comfortable working in a fast-paced operational environment.

What’s on Offer

• Stable role within an established export logistics operation.

• Exposure to high-volume export shipments.

• Clear responsibility within the export operations function.

• Opportunity to grow documentation and compliance expertise.