Export Coordinator

SUMMARY:
Our client is looking for an Export Coordinator to manage and coordinate export shipments across road, rail, sea, and air. The role involves liaising with internal and external stakeholders, ensuring accurate preparation and management of shipping and customs documentation, and supporting efficient delivery of goods to international destinations.

POSITION INFO:

Key Responsibilities

• Plan and execute export shipments from order receipt through to final delivery.
• Coordinate consignment configurations and communicate with transporters.
• Monitor shipment tracking and provide regular updates to clients.
• Liaise with warehouse teams regarding stock availability and shipment readiness.

• Prepare, manage, and maintain all export documentation, including commercial invoices, certificates, and shipping instructions.
• Ensure all customs and SARS documentation is accurate and compliant.
• Archive all shipping and export records, including proof of delivery and supporting documents.
• Generate picking slips and ensure alignment between system data and documentation.

• Capture and process export orders on SAP.
• Maintain tracking sheets with all relevant shipment details.
• Monitor transport and inspection costs and ensure accurate system updates.
• Compile reports on sales, customer performance, and export activities.

• Build and maintain strong relationships with customers through regular communication.
• Provide timely updates on order status and shipment progress.
• Respond to customer queries and resolve discrepancies efficiently.
• Ensure quotations and proforma invoices are issued promptly.

• Work closely with Export Managers, warehouse teams, transporters, and other internal departments.
• Participate in export planning and forecasting meetings.
• Prepare and distribute meeting minutes and updates.
• Support marketing and sales initiatives through coordination and reporting.

• Raise purchase requisitions for transport and inspection costs.
• Track expenses and ensure alignment with approved budgets.
• Follow up on payments and supplier invoices.
• Ensure all export activities comply with Incoterms, SARS regulations, and internal procedures.

• Assist with export-related queries, investigations, and discrepancies.
• Monitor delivery outcomes and address short deliveries or errors.
• Ensure all required documentation is received and complete for each shipment.

Minimum Requirements

• Grade 12 (Matric)

• Experience in export coordination, logistics, or a similar role within a supply chain or manufacturing environment