Executive Service Coordinator

SUMMARY:
A vacancy exists for an Executive Service Coordinator in the SOU Division.

POSITION INFO:
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following

• Knowledge and understanding of risk and environment
• Strong communication and crisis management skill
• Strong planning and co-ordinating skill
• Clear understanding of Policies processes and procedures
• A key driver of the governance processes.
• Good understanding of all service areas and team deliveries
• HR/ IR Understanding to handle manpower disputes and CCMA hearing
• Admin skills -Report writing and knowledge on working with the Journey management platform/system.
• Single point of contact for the customer
• Communication and engagement between customer and supplier
• Handle all Manpower disputes
• Attend CCMA hearings,
• Liaise with internal departments, external partners, and authorities as required.
• Identify and escalate high-risk findings in line with corporate and legal guidelines

• PSIRA Grade A
• Grade 12 or equivalent qualification
• Minimum 5 years’ Managerial experience/exposure
• Minimum 10 years security experience
• Good Labour Relations skills
• Excellent written & verbal communication skills
• A working knowledge of MS Office (Word, Excel, Outlook, Google Earth);
• Bilingual (English and any other South African language)
• Good interpersonal and customer relations
• Ability to work independently and under pressure
• Willing to work extensive hours as and when required
• Willing to work after hours and be on standby
• Clean disciplinary, criminal and credit record
• Code 08 Driver's license and own reliable transport
• Analytical and quality focused – able to produce accurate management information
• Excellent communication and report-writing abilities.
• Ability to work with sensitive information and maintain strict confidentiality.
• Experience in intelligence, investigations, security, risk, or a related field (advantage).