Executive Housekeeper

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002396/Trav

Date posted:

Friday, July 3, 2026

Location:

Zambezi Region, Namibia

Salary:

Market Related

SUMMARY:
A remote luxury tented camp set along a in Namibia's Zambezi Region is seeking an experienced and hands-on EXECUTIVE HOUSEKEEPER to lead its housekeeping and laundry operations.

POSITION INFO:
The property is within a wildlife-rich national park known for its elephant migration corridor. This is a senior, all-encompassing role for someone who thrives on structure and high standards in a remote lodge setting. You'll take full ownership of housekeeping and laundry across guest accommodation, public areas, back-of-house, and staff quarters, while managing budgets, stock, and a team that delivers consistently at a luxury level.

Core Criteria:

Minimum 4-6 years' housekeeping experience within luxury hospitality or safari lodge environments
At least 2 years' supervisory or management experience
Diploma or certificate in Hospitality Management, Housekeeping Operations, or related field preferred
Strong knowledge of housekeeping procedures, laundry operations, budgeting, and hygiene standards
Experience in inventory management and departmental cost control
Excellent leadership and organisational skills
Computer literacy, with experience using housekeeping reporting systems advantageous
Experience in remote lodge operations advantageous

Core Responsibilities:

Manage the daily operations of the housekeeping department, ensuring guest rooms, public areas, laundry facilities, offices, and staff accommodation meet exceptional standards of cleanliness and presentation
Conduct regular quality inspections and prepare rooms according to occupancy schedules and guest preferences
Coordinate daily cleaning schedules, deep cleaning programmes, and turnaround priorities
Oversee all laundry operations, including guest laundry, uniforms, and linen processing, ensuring efficient and consistent service
Monitor linen handling, storage, and replacement schedules, and maintain laundry equipment
Prepare and manage the departmental budget, monitor expenses, and implement cost-control measures
Manage inventory of cleaning materials, guest amenities, linen, uniforms, and laundry supplies, including procurement and stocktaking
Control waste and breakages, and track budget performance
Ensure guest comfort through personalised room presentation and prompt handling of requests
Coordinate VIP setups, honeymoon arrangements, and special occasion amenities
Supervise, train, and develop housekeeping and laundry staff, including scheduling and rostering
Maintain staff grooming, hygiene, and uniform standards
Conduct performance evaluations and ongoing coaching

This is a live-in position.

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