Executive Housekeeper

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006238/CL

Date posted:

Tuesday, April 7, 2026

Location:

Cape Town, South Africa

Salary:

Monthly

SUMMARY:
EXECUTIVE HOUSEKEEPER

Cape Town, Constantia:   An iconic five-star establishment situated in Cape Town’s Southern Suburbs is seeking to appoint a dedicated and experienced Executive Housekeeper to join their dynamic team. This is an excellent opportunity for a hospitality professional with strong Rooms Division expertise to lead a high-performing housekeeping function within a prestigious environment focused on service excellence and attention to detail.

POSITION INFO:
Purpose of the Role
To lead and manage the housekeeping department to consistently deliver five-star cleanliness, presentation, and service standards while ensuring operational efficiency, team performance, and guest satisfaction.

Key Responsibilities Include but Are Not Limited To

Overseeing daily housekeeping operations across guest rooms and public areas
Ensuring all rooms meet readiness and five-star presentation standards in line with check-in requirements
Coordinating closely with Front Office and Maintenance regarding priorities and special requests
Leading, training, and performance managing the housekeeping team to achieve consistent service excellence
Managing staff rosters to ensure effective coverage and productivity
Conducting regular room and public area inspections to uphold quality standards
Ensuring compliance with health, safety, hygiene, and brand requirements
Maintaining SOPs, checklists, and quality control systems
Managing linen, amenities, cleaning supplies, and equipment
Controlling departmental costs in line with approved budgets
Overseeing laundry operations and linen lifecycle management
Identifying and reporting maintenance issues to minimise room downtime
Safeguarding hotel assets through correct procedures and staff training
Implementing sustainable and environmentally responsible housekeeping practices
Monitoring chemical, water, and energy usage
Maintaining accurate records, logs, and reports
Preparing weekly and monthly housekeeping reports
Supporting management with planning, forecasting, and budgeting input

Criteria

Degree or Diploma in Hotel Management or similar
Minimum of 8–10 years’ housekeeping experience, including at least 2–3 years in a similar senior role within a five-star environment
Computer literate with experience on OPERA Cloud or similar systems
Strong operational and technical housekeeping knowledge
High level of proficiency in English and Afrikaans

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