End User Support

Recruiter:

Pillango Placements

Job Ref:

PTA003383/CB

Date posted:

Tuesday, June 3, 2025

Location:

Johannesburg, South Africa

Salary:

24000 Monthly

SUMMARY:
Join an amazing forward-thinking company in the healthcare technology sector to provide comprehensive IT support by maintaining and securing end-user devices and systems, managing inventory and stock, and ensuring timely resolution of incidents and service requests.

POSITION INFO:
Job Description:

Your main focus will lie with supporting our internal clients. As such, you will be responsible for:

Installing, deploying, supporting, and maintaining laptops, printers, telephony systems, meeting room equipment, and software applications;
Performing quarterly audits on software license usage;
Monitoring and reporting (weekly and monthly) on end-user device health status;
Troubleshooting, solution-finding, and continuous improvement relating to any system or process we have in place;
Responsible for attending to tasks, incidents and requests relating to end-user requests;
Other tasks and responsibilities that may arise from time to time.

Qualifications and Experience

CompTIA A+ required
CompTIA Network+ required

Knowledge and Skills

A reliable and motivated team player with a strong work ethic, positive attitude, and commitment to delivering high-quality results.
Demonstrates resilience under pressure, strong communication and facilitation skills, and consistently upholds high ethical standards and company values.

Technical Competencies

Windows Operating System: good working knowledge is required of installation, maintenance, scripting, configuration, security, monitoring, tuning, and troubleshooting;
Windows Active Directory knowledge is required;
Google Workspace experience is beneficial;
Networking is beneficial;
Printer support is beneficial.

The proposed salary for the role is R24k - R26k per month, but the option remains with the client to offer any market related salary considering the candidate's qualifications, skills, and experience.

NOTE: We ONLY accept online applications. We do not consider direct applications via Whatsapp or email.

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