Emergency Response Logistic Controller

Recruiter:

O'Brien Recruitment

Job Ref:

2360323745

Date posted:

Thursday, May 21, 2026

Location:

Brackenfell, South Africa

SUMMARY:
-

POSITION INFO:

Emergency Response Logistics Controller

Are you able to stay calm under pressure, think quickly and coordinate effectively during emergency situations? We are looking for an Emergency Response Logistics Controller to join a fast-paced operations environment within the logistics and delivery sector.

This role is focused on rapid response planning, communication, coordination and operational support during emergencies, ensuring smooth service delivery and effective resource management across the network.

Key Responsibilities:

Emergency Response & Coordination

Assist with emergency response planning and execution
Coordinate resources and communication during incidents and disruptions
Monitor and report on emergency response activities
Escalate critical incidents to relevant decision-makers
Support training simulations and emergency preparedness initiatives
Gather feedback and assist with continuous improvement processes

Asset & Fleet Monitoring

Monitor assets equipped with tracking devices
Engage with drivers regarding alerts and operational risks
Identify repeat operational concerns and escalate accordingly
Report defective tracking units to the fleet department

Communication & Reporting

Act as a key point of contact between operational teams, management and service providers
Provide accurate updates and reports during emergency situations
Assist with post-incident reporting and debriefing
Support communication processes to ensure clear and accurate information sharing

Compliance & Safety

Ensure adherence to company policies and safety procedures
Maintain accurate records for reporting and audit purposes
Promote health, safety and operational compliance within the network

Requirements:

Matric / Grade 12 (essential)
Diploma in Business Administration or related field (preferred)
Minimum 2 years’ experience within a contact centre, helpdesk or similar operational environment
Exposure to logistics, supply chain or order fulfilment environments advantageous
Understanding of emergency response procedures and protocols
Strong Microsoft Office 365 skills
Excellent communication and problem-solving abilities
Ability to work under pressure in a fast-paced environment
Strong attention to detail and ability to multitask effectively

Key Competencies:

Customer focused
Strong communication skills
Calm and resilient under pressure
Strong relationship-building ability
Proactive and solutions driven
Organised and adaptable
Energetic and able to work in a dynamic environment

If you thrive in a high-pressure operational environment and enjoy coordinating solutions in real time, we would love to hear from you.

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