Easy Roster Administrator

SUMMARY:
Job Title: Easy Roster Administrator
Location: Gauteng (Centurion)
Industry: Security Services
Type:  Full-Time      / Environment: Structured, operational, deadline-driven

About the Role
Our client is looking for an experienced Easy Roster Administrator to join their operations team within the security services environment. This role is critical in ensuring the accurate scheduling, deployment, and compliance management of security personnel across multiple sites using the Easy Roster system. The ideal candidate is highly detail-oriented, thrives in a fast-paced control room or operations environment, and understands the importance of workforce planning in maintaining service delivery standards. Experience working within the security industry and managing large-scale guard deployments is essential. (Excellent overall computer literacy with the ability to work efficiently across systems and manage large volumes of data accurately)

POSITION INFO:
What you’ll be doing

• Manage and maintain the Easy Roster system for scheduling of security officers across multiple sites
• Create, update, and optimise rosters in line with client requirements, site specifications, and contractual obligations
• Ensure all shifts are correctly staffed, identifying and resolving shortages, absenteeism, and last-minute changes
• Capture and maintain accurate employee data, including PSIRA details, site allocations, and shift patterns
• Monitor attendance, timekeeping, and shift compliance through the Easy Roster system
• Liaise daily with Operations Managers, Site Supervisors, and Control Room to ensure effective deployment of staff
• Adjust rosters in real-time based on operational requirements, incidents, or emergency redeployments
• Ensure compliance with labour legislation, working hours, overtime, and rest periods
• Generate and distribute daily, weekly, and monthly roster and attendance reports
• Assist payroll by providing accurate hours worked, overtime, and shift data extracted from the system
• Investigate and resolve discrepancies related to rosters, timesheets, and attendance records
• Maintain high levels of data integrity and system accuracy at all times
• Support onboarding of new security staff by allocating them correctly within the system
• Ensure all rostering aligns with client SLAs and security operational standards

• Minimum qualification: Grade 12 (Matric)
• 2 – 4+ years’ experience working with Easy Roster (non-negotiable)
• Proven experience in the security services industry (guarding / operations environment)
• Strong understanding of shift scheduling, workforce planning, and large-scale staff deployments
• Knowledge of PSIRA requirements and security compliance standards
• Good knowledge of the NBCPSS Bargaining Council will be advantageous
• Experience working with payroll inputs and time & attendance systems
• Professionally proficient in Microsoft Excel (advanced level required)
• High level of accuracy and attention to detail
• Strong organisational and problem-solving skills
• Ability to work under pressure and manage last-minute changes effectively
• Advanced proficiency in Microsoft Excel (essential)
• Strong communication skills and ability to liaise with multiple stakeholders
• South African citizen
• Clear criminal record

• Competitive package: R14 000 – R15 000 CTC
• Exposure to a high-volume, operationally focused security environment
• Opportunity to work with established security contracts and national clients
• Stable role within a structured and growing organisation
• Hands-on experience with workforce optimisation and scheduling systems

• This role is highly operational and requires working with live, constantly changing schedules
• Experience in high-volume rostering (700+ guards) will be a strong advantage
• Prior experience in a control room or security operations environment is beneficial
• The Easy Roster Administrator plays a key role in ensuring contractual compliance and service delivery