ERP System Software Assistant

Recruiter:

Hlabahlosile

Job Ref:

Ulene

Date posted:

Tuesday, January 6, 2026

Location:

Johannesburg, South Africa

Salary:

Annual Salary, Cell Phone Allowance, Medical Aid, Provident Fund

SUMMARY:
Support, maintain, and enhance ERP systems while providing proactive support to internal staff and external customers. Troubleshoot issues, contribute to process improvements, and ensure system data integrity.

POSITION INFO:

Isando

Key Responsibilities:

Maintain and support ERP applications including SAP, Evolve, and Xperteck.
Analyse and resolve system issues; provide long-term solutions.
Contribute to Help Desk knowledge base with quality problem-resolution articles.
Support system implementations and collaborate with process owners.
Monitor critical systems and ensure data accuracy.
Log, prioritise, and manage calls; liaise with suppliers for 1st/2nd level support.
Recommend and implement continuous improvements to systems and processes.
Document technical processes for existing and new functionality.

Requirements:

Diploma/Certificate in IT or related field.
5+ years’ experience in customer-facing system support.
Experience with databases, reporting, and query tools.
Strong analytical, problem-solving, and time management skills.
Excellent communication across all business levels.
Team player with a desire to learn and grow.

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