SUMMARY:
Assist in meeting the long-term strategic retirement provision and related risk benefits objectives.
POSITION INFO:
The following education, experience and and langauge skills:
- B.Com-degree or Post Graduate Diploma in Financial Planning;
- FAIS Accredited (NQF Level 7 or higher);
- RE5;
- CFP;
- At least 7 years’ experience in the Employee Benefits industry in a consultancy role;
- Excellent writing skills;
- Verbal and written communication in English and Afrikaans, at all levels;
will enable you to:
Duties:
- Financial:
- Maintain existing client base.
- Ensure services offered to clients are cost-effective and profitable.
- Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.
- Promote cross-selling initiatives within the Group.
- Identify growth, new business, and cross-selling opportunities within the existing client base.
- Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.
- Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.
- Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.
- Administration:
- Monitor and report on new business, operations, and profitability.
- Liaise with EFBC management to address any issues.
- Implement management decisions, ensure roll-out, and that decisions are actioned.
- Relationship Management:
- Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.
- Identify prospects and build relationships with prospects’ decision-makers.
- Build and maintain strong relationships with staff of other divisions within the Group.
- Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.
- Clients and consulting:
- Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.
- Prepare and present proposals to a client’s current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.
- Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.
- Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.
- Ensure that the client’s retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.
- Negotiate on behalf of Trustees/Employers/Members with service providers.
- Plan and implement member sessions with the allocated Wealth Advisor.
- Monitor and ensure the resolution of client queries.
- Compile reports i.e. trustee reports, market review feedback, etc.
- Achieve agreed new business targets.
- Compliance to Internal Processes
- Actively share information with other team members regarding successes, issues, trends, and ideas.
- Develop strong relationships with all internal colleagues and external service providers to ensure operational efficiency and discuss product characteristics and appropriate training, service, and support.
- Building key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market
- Guide and oversee assistant consultants reporting to you.
- Create a learning culture amongst assistant consultants and encourage further development.
- Create an environment of mutual trust and demonstrate empathy with direct reports.
- Ensure maintained membership and participation in Industry Bodies/Organisations such as FPI, IRFA, and PLA.
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