EMPLOYEE BENEFIT CONSULTANT

SUMMARY:
Assist in meeting the long-term strategic retirement provision and related risk benefits objectives.

POSITION INFO:

The following education, experience and and langauge skills:

• B.Com-degree or Post Graduate Diploma in Financial Planning;
• FAIS Accredited (NQF Level 7 or higher);
• RE5;
• CFP;
• At least 7 years’ experience in the Employee Benefits industry in a consultancy role;
• Excellent writing skills;
• Verbal and written communication in English and Afrikaans, at all levels;

will enable you to:

Duties:

• Financial:
  • Maintain existing client base.
  • Ensure services offered to clients are cost-effective and profitable.
  • Identify new business opportunities and the decision makers within the client organization and partner with the new business manager on these opportunities to ensure success.
  • Promote cross-selling initiatives within the Group.
  • Identify growth, new business, and cross-selling opportunities within the existing client base.
  • Manage costs within your control, including costs relating to travel, accommodation, telephone, and printing.
  • Notify and get approval from Principal Consultant and the Finance Department for expenses to be incurred.
  • Notify the Principal Consultant and the compliance officer on errors/omissions that may lead to company being held accountable.
• Administration:
  • Monitor and report on new business, operations, and profitability.
  • Liaise with EFBC management to address any issues.
  • Implement management decisions, ensure roll-out, and that decisions are actioned.
• Relationship Management:
  • Build and maintain strong relationships with decision-makers and primary client contacts at multiple levels.
  • Identify prospects and build relationships with prospects’ decision-makers.
  • Build and maintain strong relationships with staff of other divisions within the Group.
  • Build key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market.
• Clients and consulting:
  • Proactively manage client expectations, maintain strong relationships, and remain client focused at all times.
  • Prepare and present proposals to a client’s current retirement fund and/or risk benefits that could affect them as an employer as well as their employees.
  • Provide advice to the Trustees and/or Employer pertaining to benefits, legislation, and pending changes that could impact the retirement fund and/or group risk scheme.
  • Proposals and advice to be peer-reviewed by a Principal Consultant or Head of Consulting.
  • Ensure that the client’s retirement fund and group risk arrangements remain competitive, cost-effective, and appropriate for the client and the profile of employees.
  • Negotiate on behalf of Trustees/Employers/Members with service providers.
  • Plan and implement member sessions with the allocated Wealth Advisor.
  • Monitor and ensure the resolution of client queries.
  • Compile reports i.e. trustee reports, market review feedback, etc.
  • Achieve agreed new business targets.
• Compliance to Internal Processes
• Actively share information with other team members regarding successes, issues, trends, and ideas.
• Develop strong relationships with all internal colleagues and external service providers to ensure operational efficiency and discuss product characteristics and appropriate training, service, and support.
• Building key relationships with all service providers (i.e. administrators, insurers, individual advisors, etc.), distribution partners, and target market
• Guide and oversee assistant consultants reporting to you.
• Create a learning culture amongst assistant consultants and encourage further development.
• Create an environment of mutual trust and demonstrate empathy with direct reports.
• Ensure maintained membership and participation in Industry Bodies/Organisations such as FPI, IRFA, and PLA.

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