E-Commerce Manager - Sandton

SUMMARY:
E-Commerce Manager - Sandton

POSITION INFO:

The E-Commerce Manager oversees the operations, strategy, and performance of an online retail platform. They are responsible for driving sales, optimizing the customer experience, managing digital marketing efforts, and ensuring the e-commerce site runs efficiently. This role combines strategic planning, digital marketing, data analysis, and operational management to achieve business goals and enhance the online shopping experience.

Key Responsibilities:

• Platform Management.
• Sales and Revenue Growth.
• Digital Marketing.
• Customer Experience.
• Analytics and Reporting.
• Inventory and Vendor Coordination.
• Team Leadership.
• Technology and Innovation.
• Budget Management.
• Compliance and Security.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
• 3-5 years of experience in e-commerce, digital marketing, or online retail management.
• Proficiency in e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Strong knowledge of SEO, SEM, and digital marketing tools (e.g., Google Ads, Meta Ads).
• Analytical skills with experience in data analysis tools (e.g., Google Analytics, Tableau).
• Excellent communication and leadership skills.
• Familiarity with web development, UX/UI principles, and payment gateway systems.
• Ability to multitask and thrive in a fast-paced environment.

Preferred Skills:

• Experience with CRM systems (e.g., Salesforce, HubSpot).
• Knowledge of supply chain logistics and inventory management.
• Understanding of web design principles and HTML/CSS basics.
• Project management certifications (e.g., PMP, Agile).