E-Commerce Administrator – Loader

SUMMARY:
Our client is looking for a detail-oriented and proactive E-Commerce Administrator / Loader to join their team in Milnerton, Cape Town. The ideal candidate will have experience working with e-commerce platforms such as Takealot, Amazon, and Loot, along with strong Excel and Pastel skills and a keen eye for detail. Responsibilities include managing product data, uploading images, and maintaining accurate product descriptions. If you're a quick learner with a positive attitude and a passion for online retail, we’d love to hear from you!

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Finance / E-Commerce
BASIC SALARY              :           R14 000.00
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

• Familiarity with e-commerce platforms (e.g., Takealot, Amazon, Loot, etc.)
• Strong knowledge and experience in Microsoft Excel and Pastel
• Excellent attention to detail and ability to manage product data accurately
• Basic understanding of image uploads and writing product descriptions
• Quick learner with a proactive and positive attitude

• Maintain and update product listings, including descriptions, pricing, images, categories, and stock levels
• Ensure the company’s online store is fully functional, user-friendly, and mobile-optimized
• Process and track online orders to ensure timely fulfilment and delivery
• Monitor and update stock levels across platforms to prevent overselling
• Provide customer support for online queries, complaints, and after-sales servic
• Monitor customer reviews, feedback, and ratings; escalate issues when necessary
• Ensure product information is accurate to minimize order errors and customer complaints
• Upload and manage promotional banners, marketing campaigns, and discount codes
• Conduct competitor analysis, including pricing and product comparisons
• Suggest improvements to the online store based on data insights
• Stay up to date with e-commerce regulations and best practices
• Liaise with suppliers to ensure stock accuracy and timely deliveries
• Support management with ad-hoc e-commerce projects and tasks

• Monday to Friday: 08:30 – 17:00