Dispatch Manager

SUMMARY:
Our client is seeking an experienced Dispatch Manager to join their dynamic team in Parow, Cape Town. The ideal candidate will have over 5 years of experience in a high-volume warehouse or dispatch environment, with a strong background in logistics, distribution, or manufacturing. Leadership, attention to detail, and the ability to meet tight delivery deadlines are key. Experience with WMS, stock management systems, Pastel, and proficiency in Microsoft Office are essential. Candidates with fabric or textile industry experience will be at an advantage.

POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Logistics
BASIC SALARY              :           R35 000.00 – R45 000.00
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

• Proven experience (5+ years) as a Warehouse Manager or in a similar role within a high-volume environment
• Background in distribution, logistics, or manufacturing; experience with fabric or textiles is advantageous
• Strong leadership skills with the ability to effectively manage large teams
• Excellent organizational, problem-solving, and decision-making abilities
• Customer-focused, with strong attention to detail and adherence to delivery deadlines
• Experience with warehouse management systems (WMS experience highly beneficial)
• Proficient in Microsoft Office, Pastel, and stock management software

• Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and dispatch
• Lead and manage a warehouse team of 45 staff, ensuring optimal productivity and team morale
• Ensure inventory accuracy, stock control, and timely order fulfilment
• Drive customer satisfaction by ensuring efficient and error-free deliveries
• Implement and refine operational systems and processes, including the potential rollout and integration of a Warehouse Management System (WMS)
• Maintain health and safety standards, ensuring full compliance within the warehouse
• Plan and manage shift structures, staffing levels, and workflow to align with monthly volume targets
• Collaborate closely with the CEO and department heads to ensure operational alignment with business objectives
• Manage warehouse budgets, track KPIs, and produce performance reports
• Champion a culture of accountability, quality, and continuous improvement

• Monday to Thursday: 8:30 – 17:00
• Friday: 08:30 – 16:00