Digital Transformation & Compliance Administrator

SUMMARY:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.

POSITION INFO:
About the role
As a YES candidate within the BCI Team in the Company, you will support projects across compliance, business process optimisation, AI/technology integration, and content creation. You will contribute to the Company's social-impact mission by helping embed efficient, legally compliant, and technologically advanced processes, supporting both internal operations and services offered to clients.

Responsibilities

Technology and AI Integration

• Assist with AI and software-based initiatives across Company's Shared Services and its affiliated entities.
• Participate in the development or configuration of automation tools and AI-enabled solutions for business processes.
• Help produce and deliver AI training materials; support training sessions for staff.
• Monitor and ensure adherence to internal policies for safe and responsible AI use.
• Research emerging AI, automation, cybersecurity and technology trends relevant to Company's business.

• Provide ad hoc support with contract drafting and review; assist in preparing legal opinions under supervision.
• Help ensure that AI, automation, and process-change initiatives comply with applicable legal, regulatory, and data-protection requirements.
• Contribute to compliance-related research (e.g. cyber law, AI governance, data protection) for internal application and client advisory.
• Maintain compliance-aligned process and policy documentation.

• Support on-demand business process analysis, design, and review projects for the Company and its subsidiaries.
• Utilise data, metrics and analytical tools to identify inefficiencies and propose improvements, including automation or AI-driven solutions.
• Collaborate with cross-functional teams and stakeholders to implement process optimisations that align with Company’s strategic goals.
• Assist with the development and maintenance of process documentation, SOPs, workflows, and compliance records.
• Help facilitate training or mentoring for managers and team members on process maintenance and improvement.

• Develop clear, engaging content, written or multimedia, to explain AI, automation, compliance, and process improvement concepts for internal teams or clients.
• Assist in creating training guides, policy summaries, user manuals or communications related to AI integration and compliance.
• Support Company’s broader mission of empowerment and transformation through well-crafted educational and awareness materials.

• South African Unemployed youth between the ages of 18 and 34.
• Must not have participated on the YES programme before.
• Matric.
• IT/computer science/software development/AI; law / legal studies/compliance/cybersecurity; and/or Communications/digital media/content creation.

• Strong analytical and problem-solving ability.
• Clear, effective written and verbal communication.
• High attention to detail, especially regarding compliance and documentation.
• Ability to learn quickly, adapt to evolving technologies, and work both independently and in a team environment.

• Familiarity with AI tools, automation platforms, basic programming, or software development.
• Knowledge or interest in cyber law, data protection, and regulatory compliance frameworks.
• Content creation capabilities: technical writing, design, multimedia or educational material development.

• A structured 12-month YES placement within a multi-disciplinary, impact-driven group.
• Opportunity to work on cutting-edge AI integration, compliance, and process improvement initiatives.
• Mentorship from experienced professionals across legal, compliance, technology and business-process disciplines.
• Skills development, on-the-job training, and a supportive environment aligned with Company’s empowerment and transformation mission.
• The chance to contribute meaningfully to Company’s broader social impact, supporting youth employment, economic transformation, and sustainable growth in South Africa.