Digital Communications Specialist

Responsibilities

• Collaborate with designers, PR and other professionals on large- and small-scale marketing projects. 
• Edit and proofread copy as needed across the business.
• Conducting thorough research and interviews.

• Collaborate with other teams in the company to identify the public voice of the brand 
• Create style guides and brand voice outlines for all public relations, marketing, advertising and other vital departments 
• Draft press releases and speeches following organizational news 
• Write letters, interdepartmental memos and other business correspondence 
• Communicate with media outlets and journalists and create press kits 
• Develop material to educate staff on communication practices 
• Coach and assist team members on improving communication skills 
• Perform communications research and monitor the progress of various communications strategies
• Create informative and interesting press releases, press kits, newsletters, and related marketing materials.
• Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction.
• Prepare detailed media activity reports.
• Analyze, design, develop, implement, and evaluate your own eLearning courses.
• Use various data-collection methods and techniques to conduct needs analysis for eLearning courses.
• Effectively collaborate with Subject Matter Experts (SMEs).
• Select appropriate performance improvement interventions.
• Demonstrate knowledge, skills, and creativity related to eLearning instructional design.

Requirements

• Bachelor''s degree in English, Journalism, Marketing, or Communications.
• 2-3 years’ experience in content marketing or copywriting.
• Knowledge of Microsoft Office Applications.
• Strong creative thinking skills and ability to think conceptually.
• Comfortable working independently with little direction under tight deadlines.
• Excellent writing, editing, and proofreading skills with a diligent eye for detail, language, flow, and grammar.
• Proven content writing or copywriting experience.
• Working knowledge of content management systems.
• The ability to handle multiple projects concurrently.
• Effective communication skills. 

Advantageous

• Basic Elements of Instructional Design
• Plan and prepare for training and development.
• Deliver presentations for training and development purposes.
• Deliver group training sessions.
• Facilitate group learning activities; and
• Review training