SUMMARY:
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POSITION INFO:
- Despatch Coordination:
- Plan and schedule daily despatches of glass products to meet customer deadlines.
- Allocate delivery routes and coordinate with drivers and transport partners.
- Team Supervision:
- Lead and manage despatch staff, including loaders, drivers, and warehouse assistants.
- Provide training, performance feedback, and ensure adherence to SOPs.
- Inventory & Documentation:
- Ensure accurate documentation of goods dispatched, including delivery notes, invoices, and packing lists.
- Maintain real-time records of stock movement and despatch logs.
- Quality & Safety Compliance:
- Ensure proper handling and packaging of fragile glass items to prevent damage.
- Enforce safety protocols for loading and transportation.
- Customer Coordination:
- Liaise with sales and customer service teams to confirm delivery schedules.
- Address delivery issues, delays, or complaints promptly and professionally.
- System & Reporting:
- Use dispatch software to track shipments and optimize delivery routes.
- Generate daily/weekly reports on despatch performance and KPIs.
?? Skills & Qualifications
- Proven experience in logistics or dispatch supervision, preferably in the glass or manufacturing industry.
- Strong leadership and team management skills.
- Familiarity with dispatch software and inventory systems.
- Excellent organizational and communication abilities.
- Knowledge of transportation regulations and safety standards.
? Preferred Attributes
- Attention to detail, especially in handling fragile goods.
- Ability to work under pressure and meet tight deadlines.
- Problem-solving mindset with a proactive approach.
Salary
R15 000 – UP depending on experience
