Desktops support engineers

Recruiter:

HR Genie

Job Ref:

LM_DSE

Date posted:

Wednesday, June 1, 2022

Location:

Johannesburg Metro, South Africa

Salary:

R0 per hour + 000

SUMMARY:
Should be able to assist 500 End Users (in conjunction with Desktop Team) - Should either Resource

JOB DESCRIPTION:

2.1 Background

IT department is looking for Outsourced desktop Support Services as per the following requirement:

2.2 Requirement

o 2 x Mid to Senior Desktop Support Engineer

o Mid Desktop Support Engineer

• Should be able to assist 500 End Users (in conjunction with Bestmed Medical Scheme Desktop Team)

• Should either Resource not be available due to leave or sickness, a replacement that is familiar with Bestmed Medical Scheme would be required to stand in

• Resource replacement in case of persistent poor performance

• Resource should have own or reliable transport

• Resources will be required to work in the following flexible hours based on a roster (07h00 – 16h00 and 08h00 – 17h00)

• Overtime and Travel will be required from time to time

• Fixed Monthly Cost Resource Billing

2.3 Resource Skill Requirements

• Mid to Senior Desktop Support Engineer

o Grade 12

o Desktop Technical related certifications

o Server Technical related certifications would be beneficial Be familiar with Windows 10 and Office 365 o Be familiar with Microsoft SCCM

o At least 3 – 5 years concurrent IT desktop support work Experience

• Mid Desktop Support Engineer

o Grade 12

o Desktop Technical related certifications would be beneficial

o Be familiar with Windows 10 and Office 365

o At least 2 - 3-year concurrent IT desktop support work Experience

2.4 Key Roles and Responsibilities

o Install and configure and troubleshoot new and existing equipment Install and maintain and troubleshoot general and other applications

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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