Desktop Support Engineer

Recruiter:

Ann Swann Personnel

Job Ref:

JHB001146/JS

Date posted:

Thursday, January 27, 2022

Location:

Johannesburg, South Africa

Salary:

12000 Monthly

SUMMARY:
Our client has a vacancy for a Desktop Support Engineer who will be the initial point of contact for all computer and systems related issues. Candidates must be CompTIA certified and have previous relevant experience.

JOB DESCRIPTION:

Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific individuals involved
Act as the initial point of contact for all computer and system related concerns from employees
Assist management in creating training materials pertaining to computer troubleshooting and usage
Organize and file documentation computer hardware and other instruments.
Maintain a working log detailed all required system updates, as well as the date of completion
Attend in-person meetings with clients to analyze, troubleshoot and diagnose hardware problems
Resolve technical issues related to network interruptions
Install and configure computer systems and applications within the company
Certificate : CompTIA certified

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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