Desktop Support Analyst - SCCM and McAfee

Recruiter:

HR Genie

Job Ref:

PDG8966314

Date posted:

Monday, April 26, 2021

Location:

Cape Town, South Africa

Salary:

Market related

SUMMARY:
Desktop Support Analyst

POSITION INFO:

Our Client is offering a permanent role as a Desktop support Analyst to join the Cape Town team. The role will contribute to delivering on the team purpose which is to enable users with the tools to perform their role within the organization.

Responsibilities

Onsite support for daily incident and service requests resolution.
Use ISM Tool to complete daily operational tasks in a methodical and timeous manner.
Assist with commissioning and decommissioning of machines using SCCM
Assist with Desk moves
Be willing to work After Hours on standby support / due to project related tasks.
Document procedures and troubleshooting
Package software using SCCM
Image machines (Laptops and Desktop) using SCCM

Skills

Passionate about technology
Attention to detail
Problem solving skills
Ability to work well under pressure
Effective communication style
Methodical approach to work
Prioritization of Daily tasks based on urgency and impact
SCCM Packing / Deployment / Reporting skills (Intermediate- Advanced) – a must
Office 365 support (Intermediate-Advanced)
Windows 10 (Intermediate – Advanced)
Smart device support (iPad, iPhone & Android) using Intune
Audio-visual / video conferencing skills
McAfee EPO management skills and drive encryption – a must

Requirements

Minimum 5 years desktop support
SCCM
McAfee
Technical Qualifications Advantageous (Microsoft / CompTIA)

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Desktop Support Analyst - SCCM and McAfee

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