Deputy Representative (Public Transport Sector)

Key Responsibilities

• Meet regularly with bus operators and other stakeholders (communities, employers, local authorities) to discuss operations, issues and improvements.
• Monitor contracted subsidised bus services, including routes, timetables, vehicle condition and electronic equipment, and ensure operators comply with contract requirements.
• Compile accurate monthly reports and statistics (penalties, disputes, monitoring results, site inspections, claims and additional trips) for the Representative.
• Maintain an organised record system (minutes, instructions to operators, monitoring sheets, timetables, time sheets and vehicle log sheets).
• Prepare weekly monitoring rosters and supervise monitoring staff to ensure coverage, quality of observations and adherence to rosters.
• Liaise with affected parties (Department of Transport, operators, community representatives, employers, etc.) and assist with communicating service changes and fare adjustments where applicable.

Requirements

• Grade 12 (relevant diploma/degree in Transport, Logistics, Public Administration or similar an advantage).
• 5+ years’ experience in public transport / fleet operations / contract monitoring or a similar operations role.
• Strong reporting, administration and record-keeping skills.
• Confident chairing meetings and engaging with operators, communities and government stakeholders.
• Computer literate (MS Office – especially Excel and Word).
• Valid driver’s licence and willingness to travel within the Free State.