Dental Practice Manager

SUMMARY:
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POSITION INFO:

Key Responsibilities:

• Manage daily patient scheduling and reception flow.
• Oversee billing, claims, authorizations, invoices, and statements.
• Lead debt collection and manage accounts.
• Supervise and support front-desk and clinical support staff.
• Ensure correct use of GoodX Practice Management Software.
• Handle accounts payable/receivable and monthly reporting.
• Maintain compliance with HPCSA, OHSA, and POPIA regulations.
• Drive patient satisfaction and resolve complaints professionally.
• Conduct staff training, meetings, and performance reviews.
• Monitor and implement infection control protocols.

Requirements:

• 3–5 years’ experience in dental/medical practice management.
• Strong knowledge of medical aid claims and debt collection.
• Leadership or supervisory experience.
• Proficiency in GoodX software.
• Business or accounting background will be an advantage.

Skills:

• Strong financial literacy.
• Excellent leadership and team management.
• Clear communication and problem-solving abilities.
• Ability to perform in a fast-paced environment.