SUMMARY:
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POSITION INFO:
We are seeking an experienced and hands-on Deli Manager to oversee the daily operations of our deli department within a fast-paced retail environment.
Key Responsibilities
Staff Management
- Plan and manage staff schedules to ensure optimal coverage
- Lead, motivate, and develop team members
- Monitor performance and address disciplinary matters
Customer Service
- Deliver exceptional customer service and resolve queries or complaints
- Ensure consistently high service standards
Food Preparation & Safety
- Oversee preparation and presentation of deli products
- Ensure strict adherence to food safety and hygiene standards
- Manage stock levels, ordering, and minimise waste
Financial & Operational Management
- Manage budgets, control costs, and maximise profitability
- Analyse sales and implement growth strategies
- Maintain attractive product displays
- Ensure deli equipment is properly maintained
Marketing & Promotions
- Implement promotions and merchandising initiatives
- Support local customer engagement efforts
Minimum Requirements
- FMCG deli experience (essential)
- Relevant chef/catering experience
- Minimum 3+ years’ experience in a similar role
- Strong leadership and team management skills
- Customer-focused with excellent interpersonal skills
- Strong organisational and multitasking ability
- Good knowledge of food safety regulations
- Strong problem-solving skills
Please note that only shortlisted candidates will be contacted. Should you not receive a response within 14 days, kindly consider your application unsuccessful.
Your CV will be retained on our database for future opportunities that may match your profile. Candidates are also welcome to submit their CVs directly to or register on our website at for consideration for future roles.
