Debtors Manager

Recruiter:

Express Employment Professionals (VAAL)

Job Ref:

440915

Date posted:

Friday, August 7, 2026

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Key Responsibilities

Achieve debtors day targets on both private and tender - Minimise aged debt

Deliver accurate weekly and monthly collections forecasts

Escalate collection risks proactively

Drive customer payment term compliance

Maintain complete debtor files

Ensure credit limits, terms and approvals comply with policy

Maintain customer master data integrity

Ensure all supporting documentation is electronically retained

Ensure supporting documents such as PODs are submitted timeously

Visit tender customers regularly and develop strong relationships

Oversee tender account reconciliations and issue resolution

Monitor payment cycles and proactively resolve payment delays

Ensure monthly Delivery Uploads and Transaction Uploads to RSA Pharma databases are completed accurately and on time

Ensure compliance with all pharmaceutical governance requirements

Lead investigation and resolution of pricing, shortages, returns, rebates and deduction claims

Reduce aged unresolved claims

Perform root-cause analysis and implement controls for prevention of controllable claims issues

Ensure credit insurance compliance

Submit required reporting accurately and on time

Monitor insured limits and escalate exposures

Build relationships with key customers

Lead payment review meetings

Resolve disputes quickly

Generate aged debt reports

Create cash collection forecasts

Develop claims dashboards and clearing

Perform account reconciliations

Report on credit exposure and KPI metrics

Manage, coach and develop the debtors team

Standardise and document all processes and develop policies as required

Drive automation and ERP improvements

Participate in other general projects and analysis as required by the business

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