Debtors Clerk

SUMMARY:
Established distribution group seeks a Debtors Clerk to support credit control, manage customer accounts, process payments, and assist with collections for a 3 month contract. Immediate availability ESSENTIAL as this is a CONTRACT.

POSITION INFO:
Basic Educational Requirements and Experience

• Grade 12 essential
• General accounting exposure and understanding
• Cash allocation/reconciliation experience.
• Credit controlling
• Computer literacy – MS Office, Outlook, Excel & Word
• Accounting Software - Microsoft Business Central (Navision/Dynamics) (Advantageous)
• Fluency in English essential
• Fluency in Afrikaans advantageous

• To assist with the Credit Management function of the Business,
• Support Credit Controller in ensuring accurate customer accounts
• Promote good relations with external as well as internal customers
• Ensure a positive cash inflow via collections of debtor accounts

• Maintaining accurate records of customer accounts, including amounts owed, payments received, and credits applied
• Open new Customer Accounts
• Verify that PODs are uploaded and attached to the sales invoices on the system

• Processing payments, allocating receipts to the correct accounts, and reconciling customer accounts

• Receive Credit Applications and check for completeness
• Obtain Reports from Credit Insurance Underwriter and Broker and assist with the vetting process

• Sending statements, final demands, etc.
• Addressing customer queries related to their accounts. 

• Check for correctness on the System
• Follow up on outstanding return orders
• Ensure orders are posted and finalized daily
• Process of credit note after approval and goods has been returned to the warehouse

• Processing daily of various transactions (Credit Notes, Receipts, Customer Journals, etc.)

• Following up on overdue accounts and potentially initiating collection actions

• COD customer - Ensure that credit limit is temporarily adjusted for the Sales Orders to be released
• Communication of the release of sales orders to the warehouse.
• Ensure that the Warehouse is processing daily the Cash and Credit Card receipts
• Assist the credit controller with queries from the Bank’s Debtors Finance department
• Assist the credit controller with audit requests
• Assist the credit controller with other requests and duties that may be required
• Assist with weekly cash flow forecasting
• Update of Notes on Business Central
• Adhere to monthly due dates
• Inform Customer Services of online sales receipts processed on the bank account, for release of Sales Orders
• Normal admin duties are relevant to the department

• Accuracy of work done
• Quality of assistance
• Manage Sales Return Orders
• Customer Query Resolution
• Ongoing review and maintenance of Customer files and systems
• Target and Deadline driven, and
• Strict adherence to monthly deadlines

• Corporate responsibility and ethics,
• Demonstrate sound financial practice,
• National Credit Act, and
• The company’s ERP system (Business Central) and CRM

• The ability to work in a team as well as individually
• Excellent written and verbal communication
• Good command of English and Afrikaans language
• Attention to detail
• Ability to work under pressure and meet deadlines,
• Communication and negotiation
• Flexibility to deal with multiple customer accounts

• Good communication skills
• High level of confidentiality
• Trustworthy
• Accuracy and punctuality
• Deadline driven
• Team driven dynamic – across all disciplines and functions
• Integrity.