Debtors Clerk

SUMMARY:
Are you a detail-oriented and deadline-driven individual with a passion for financial accuracy and efficiency?

POSITION INFO:
My client is looking for a proactive Debtors Clerk to join their dynamic finance team. If you thrive in a high-performance environment and have a solid understanding of invoicing processes and debtor controls, this could be the perfect opportunity for you.

This role is based in Centurion.

Key Responsibilities:

• Invoice insurers within 48 hours of case validation and submit for payment with full supporting documentation.
• Close invoiced tasks promptly by uploading invoiced files to the CCA system.
• Invoice Incident Revenue as per client-specific agreements.
• Process invoice amendments and credit notes within 24 hours of approval from the Finance Manager.
• Ensure accurate document management by saving all invoices and supporting documents in designated folders as per business processes.
• Manage and resolve all cancelled and closed cases on the dashboard, including any applicable incident fees.
• Meet daily, weekly, and monthly invoicing targets.
• Attend to email and phone queries within 48 hours, ensuring clear communication and task closure.
• Resolve CCA tasks promptly within the required timeframe.

• Process and submit invoices for Liabilities and Recovery Commissions.
• Update third-party systems with debtor notes after invoicing commissions.
• Log tasks for all Iclaims commission invoices to ensure timely payment processing.

• Complete all revenue invoicing by the third working day of the month to meet financial reporting deadlines.
• Liaise with IT and clients to obtain necessary member files for accurate billing.
• Prepare and submit the PSG SP recovery report as per the monthly schedule.
• Generate and submit invoices for Genric SP recovery and Cash-Based Bordeaux in line with due dates to ensure payment timelines are met.
• Process Legal Rejection and AOD commission invoices as per agreed schedules.
• Raise Legal File Fees invoices twice a month to maintain a manageable workload.

• Ensure all validated cases are invoiced and dashboards are actively maintained across categories including Invoice Insurer, Incident Management Fees, and Client (e.g., ABSA).
• Address and resolve all dashboard queries within 48 hours to avoid delays.
• Escalate unresolved or problematic cases to the Debtors Team Leader when necessary.

Requirements:

• Completed Matric
• Proven experience in a Debtors Clerk or similar financial administration role.
• Strong understanding of invoicing and debtor control processes.
• Excellent time management and organisational skills.
• High level of accuracy and attention to detail.
• Proficient in MS Office and financial systems (experience with CCA and third-party platforms beneficial).
• Effective communicator with the ability to resolve queries efficiently.
• Able to work well under pressure and meet strict deadlines.