Debt Collector / Credit Controller

SUMMARY:
A leading property management company in Centurion is seeking a skilled and experienced Debt Collector / Credit Controller to manage a portfolio of approximately 400 tenant accounts across retail shopping centres. This is a critical role for candidates with experience in tenant debt management, credit control, and property management systems.

POSITION INFO:

Key Responsibilities

• Manage tenant accounts receivable and ensure timely rent and arrears collection
• Maintain accurate records and perform tenant account reconciliations in Excel
• Send letters of demand and follow up with second notices for overdue accounts
• Collaborate with the legal department and debt collection agencies for accounts requiring attorney handover
• Arrange payment plans with tenants under management approval
• Prepare monthly arrears reports and provide updates to the Group Financial Manager
• Ensure deadlines are met and report regularly on collection progress

Requirements

• Proven experience in debt collection, credit control, or accounts receivable management
• Previous exposure to MRI Property Central (MDA) preferred; other property management systems considered
• Strong Excel and reconciliation skills
• Excellent communication skills, able to contact tenants via phone and email
• Own transport for site visits across multiple retail property locations
• Highly organised with time management skills to meet reporting deadlines

Additional Information

• Portfolio size: R68 million debtors book / 240,000m² Gross Lettable Area
• Office hours: Monday to Friday, 08:00 – 17:00
• Property type: Retail shopping centres
• Immediate start available

Call to Action