Collection Funds Manager

SUMMARY:
Where others see debt, you see opportunity! Join our team now!

POSITION INFO:
Our client is looking for a Collections Fund Manager. The current position of Collections Manager was created to oversee primarily late-stage debt recovery and manage a sizable internal call centre-style collections team. The function has significantly changed because of the external debt collector's introduction and the internal collections scope's reduction. As a result, a classic people-heavy collections manager is no longer needed by the company. Rather, the role has developed into a financial reconciliation, coordination, and control function with far greater technological and governance requirements.

Key Responsibilities:
Ensuring daily financial control over payment allocations, maintaining accurate customer arrears status, coordinating escalation to the external debt collector, and managing internal collections focused on early-stage delinquency while reducing financial, operational, and reputational risk during business rescue are the goals of the Credit & Collections Control Manager position.
 
Experience:

• Between 5-8 years of experience in financial operations, debt collection, or credit control
• Demonstrated expertise in bank reconciliations and high-volume payment allocations
• Excellent control and management of finances
• Proven track record of collaborating with outside debt collectors or legal collections partners
• The capacity to handle conflicts, escalations, and difficult reconciliation
• Experience working in a setting that is regulated or compliance-sensitive
• Advanced systems and Excel capabilities (reporting and allocations)

• Be able to improve recovery outcomes
• Accountability
• Can strengthen financial controls
• Should be able to protect the business from operational and reputational risk

• Executive Finance
• Mainstream Finance