A busy, modern Dental Practice with branches in Rosebank and Bedfordview is seeking an experienced, professional, and highly organised Dental Receptionist to join their dynamic team as soon as possible. The successful candidate will be based primarily at the Rosebank branch, with Thursdays and Saturdays spent at the Bedfordview practice.
The ideal candidate will have previous dental reception experience, excellent patient communication skills, and the ability to manage a busy reception efficiently within a fast-paced practice environment. Experience with preparing treatment quotations, dental billing, and medical aid claims is essential. The practice is seeking someone polished, professionally presented, and confident in dealing with patients. A candidate who carries themselves well, communicates professionally, takes pride in their work, and contributes positively to the overall patient experience would be highly suited to this role.
Minimum Requirements:
Previous dental reception experience is essential
Computer literate and confident working with dental practice management software
Experience preparing treatment quotations and discussing treatment costs with patients
Working knowledge of dental procedure codes, billing systems, invoicing, and medical aid claim submissions
Highly organised with excellent attention to detail
Well-spoken with excellent communication and interpersonal skills
Professional appearance and a positive, friendly attitude
Looking for long-term employment with loyalty and commitment
Strong administrative, organisational, and patient service skills
Ability to multitask and remain calm under pressure in a busy practice
Duties and Responsibilities:
Welcoming and assisting patients in a professional, friendly, and compassionate manner
Managing appointments, diaries, and patient bookings for multiple practitioners
Answering telephone calls, emails, and patient enquiries promptly and professionally
Registering new patients and maintaining accurate patient records
Preparing treatment quotations and explaining treatment costs to patients where required
Capturing dental procedure codes accurately on the practice management system
Processing billing, invoicing, patient payments, and medical aid claims
Liaising with dentists, dental assistants, and the clinical team to ensure the smooth running of the practice
Following up on outstanding treatment plans, quotations, accounts, and patient enquiries
Performing general reception and administrative duties
Maintaining a professional, welcoming, and efficient reception environment at all times
Working Hours: Monday – Friday: 08:00 – 17:00 & 3 Saturdays per month initially: 08:00 – 13:00
Salary: Depending on experience, with flexibility for a highly experienced candidate.
How to Apply: Interested and suitably qualified candidates are invited to apply online with their updated CV. Should you experience any difficulties with the online application, please get in touch with MedE Recruit directly.
