DENTAL RECEPTIONIST | ROSEBANK/BEDFORDVIEW, JHB

A busy, modern Dental Practice with branches in Rosebank and Bedfordview is seeking an experienced, professional, and highly organised Dental Receptionist to join their dynamic team as soon as possible. The successful candidate will be based primarily at the Rosebank branch, with Thursdays and Saturdays spent at the Bedfordview practice.

The ideal candidate will have previous dental reception experience, excellent patient communication skills, and the ability to manage a busy reception efficiently within a fast-paced practice environment. Experience with preparing treatment quotations, dental billing, and medical aid claims is essential. The practice is seeking someone polished, professionally presented, and confident in dealing with patients. A candidate who carries themselves well, communicates professionally, takes pride in their work, and contributes positively to the overall patient experience would be highly suited to this role.

Minimum Requirements:

• Previous dental reception experience is essential

• Computer literate and confident working with dental practice management software

• Experience preparing treatment quotations and discussing treatment costs with patients

• Working knowledge of dental procedure codes, billing systems, invoicing, and medical aid claim submissions

• Highly organised with excellent attention to detail

• Well-spoken with excellent communication and interpersonal skills

• Professional appearance and a positive, friendly attitude

• Looking for long-term employment with loyalty and commitment

• Strong administrative, organisational, and patient service skills

• Ability to multitask and remain calm under pressure in a busy practice

Duties and Responsibilities:

• Welcoming and assisting patients in a professional, friendly, and compassionate manner

• Managing appointments, diaries, and patient bookings for multiple practitioners

• Answering telephone calls, emails, and patient enquiries promptly and professionally

• Registering new patients and maintaining accurate patient records

• Preparing treatment quotations and explaining treatment costs to patients where required

• Capturing dental procedure codes accurately on the practice management system

• Processing billing, invoicing, patient payments, and medical aid claims

• Liaising with dentists, dental assistants, and the clinical team to ensure the smooth running of the practice

• Following up on outstanding treatment plans, quotations, accounts, and patient enquiries

• Performing general reception and administrative duties

• Maintaining a professional, welcoming, and efficient reception environment at all times

Working Hours: Monday – Friday: 08:00 – 17:00 & 3 Saturdays per month initially: 08:00 – 13:00

Salary: Depending on experience, with flexibility for a highly experienced candidate.

How to Apply: Interested and suitably qualified candidates are invited to apply online with their updated CV. Should you experience any difficulties with the online application, please get in touch with MedE Recruit directly.