Customer Success Consultant

Recruiter:

Network Recruitment

Job Ref:

ITA005696/Jess

Date posted:

Tuesday, April 14, 2026

Location:

Pretoria, South Africa

SUMMARY:
Are you passionate about building strong client relationships while driving business growth? An established financial services provider is looking for a Customer Success Consultant to manage and grow an existing client portfolio, ensuring long-term retention, satisfaction, and revenue expansion.
This role is ideal for someone who enjoys being client-facing, proactive, and commercially driven, with exposure to banking or payments environments.

POSITION INFO:
Key responsibilities:

Manage and grow a portfolio of existing clients through strong relationship management
Identify cross-sell and organic growth opportunities within current accounts
Onboard new clients and provide ongoing training and support
Conduct regular client meetings and on-site visits to strengthen partnerships
Monitor customer satisfaction and proactively manage retention risks
Maintain accurate client and activity records within the CRM system
Provide administrative and sales support to ensure smooth client operations
Collaborate with internal teams to resolve client queries efficiently
Support marketing initiatives and attend client or industry events
Travel as required to engage with clients and support business objectives

Skills and Requirements:

Matric or equivalent qualification (essential)
Formal qualification in sales or marketing (advantageous)
Proficiency in MS Office and CRM systems
Minimum 3 years’ experience in customer success, sales, or client relationship roles
Background in financial services, banking, or payment solutions is essential
Proven track record of managing and growing existing client accounts
Strong client engagement and relationship-building abilities
Commercial mindset with a focus on results and revenue growth
Excellent communication and interpersonal skills
Highly organised with strong administrative and attention-to-detail skills
Comfortable working in a fast-paced, evolving environment
Proactive, solution-oriented, and customer-focused

Apply now!

For more exciting IT vacancies, please visit: />
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

Similar jobs you might be interested in:

Customer Success Consultant
Location: Pretoria
Salary:
Are you passionate about building strong client relationships while driving business growth? An established financial services provider is looking for a customer success consultant to manage and grow an existing client portfolio, ensuring long-term retention, satisfaction, and revenue expansion.This role is ideal for someone who enjoys being client-facing, proactive, and commercially driven, with ...
Today

Customer Success Consultant
Location: Pretoria
Salary:
customer success consultantGautengR35 000 plus Comm and BenefitsMy client is seeking to appoint a candidate for the abovementioned position that have experience in sales and client relationships (Farmer - not a hunter) that has sufficient experience in the banking environment and payments solutions industryThis is a HYBRID/REMOTE work model, thus it is essential for candidates to be well-equipped ...
Today

Customer Success Consultant
Location: Johannesburg
Salary:
Looking to grow long-term client value while working closely with established business partners in a fast moving services environment? This opportunity offers exposure to relationship management sales support and account development with room for professional growth.
10 days ago

Customer Success Manager
Location: Johannesburg
Salary: R40,000 Monthly
Our client is seeking an experienced customer success Manager to lead and scale their customer success function. This role will manage a team of Account Managers and act as the bridge between sales, service delivery, and operations—ensuring clients realise ongoing value from their solutions while driving retention, expansion, and recurring revenue growth.This role combining customer success ...
20 days ago

Sales Consultant, Insurance
Location: Pretoria
Salary:
1 day ago

Sales Consultant
Location: Johannesburg
Salary: Negotibale
Johannesburg
Today

Business Development Manager (Key Accounts)
Location: Johannesburg
Salary: 30000.00 Monthly
Are you a high-performing sales professional who thrives on growing accounts, not just maintaining them? This is an opportunity to join a well-established ICT solutions provider at a pivotal moment, where innovation, AI-driven tools, and aggressive growth strategy are reshaping the business.
14 days ago

CEO
Location: South Africa
Salary:
Join a leading African business with a growing footprint across the African continent — specialising in the sale and servicing of cash-management devices — as a Business Chief Executive Officer (CEO). In this pivotal role, you will lead the organisation’s growth and scale agenda, driving expansion within South Africa and supporting sales and service delivery across the rest of th...
21 days ago

Groups and Incentives Relief Consultant
Location: Sandton City
Salary: Market related
Supervising the responsibilities of assigned team members during the absence of the consultant
56 days ago

External Sales Rep
Location: Johannesburg
Salary: 20 000 Monthly
External Sales Rep position available in Stafford Johannesburg with my client in the electrical business
61 days ago

Customer Success Consultant

Similar jobs you might be interested in:

Jobseekers

Recruiter

General