Customer Service Systems Analyst / Ass Manager

 

Recruiter:

Strategic Personnel

Job Ref:

JHB000280/Dana

Date posted:

Tuesday, August 16, 2022

Location:

Johannesburg, South Africa

Salary:

30000 Monthly


SUMMARY:
A vacancy exists within this dynamic, forward thinking Department and is based in Johannesburg. This position reports to the Manager Systems Solutions and will focus on  co-ordination of the development of systems, analysis of business needs and liaison between third parties across projects.

JOB DESCRIPTION:

KEY PERFORMANCE AREAS: 
  • Manage dealer-related activities around transactional systems.
  • Responsible for the support, maintenance, and management of key dealer systems, mainly focusing on customer experience systems (post sales/service experience, customer care, reports etc.)
  • Suggest changes to business using analytics to support your recommendations. Actively participate in the implementation of approved changes.
  • Ensuring solutions or changes meet business needs and requirements.
  • Effectively communicating your insights and plans to cross-functional team members, business stakeholders and management.
  • Create informative and actionable reporting. 
  • Managing projects, developing project plans, and monitoring performance.
  • Coordination (meetings & events).
 QUALIFICATIONS AND EXPERIENCE: 
  • NQF Level 6 (Minimum 360 credits on level 8 framework) qualification in Information technology or equivalent qualification.
  • At least 3 years’ industry experience (i.e. business analysis or project management would be advantageous).
  • Automotive industry knowledge and experience – advantageous.
  • Excellent verbal and written skills with ability to communicate at different levels.
  • Ability to manage various tasks with multiple time spans concurrently, respond to and manage changing priorities.
  • Microsoft Visio or any other modelling tool.
  • Project Management – preferable. 
COMPETENCIES: 
  • Can do attitude
  • analytical and inquisitive
  • Detail oriented
  • Good writing and communication skills
  • Planning and organisational skills
  • Information monitoring
  • Innovative ideas
  • Decision making
  • Perseverance
  • Strong work ethic

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Head of Customer Service
Location: Johannesburg
Salary: R900 000
Head of customer service
1 day ago


Customer Service Relationship Consultant
Location: Kempton Park
Salary:
Our client, is a leading debt counselling firm in South Africa, dedicated to helping individuals regain control of their finances. With a strong reputation for ethical practices and client-focused solutions, they provide expert guidance and support to those struggling with debt, ensuring long-term financial stability and peace of mind. They are looking for customer service Relationship Consultant ...
4 days ago


Customer Service Relationship Consultant
Location: Johannesburg
Salary:
customer service Relationship Consultant We are recruiting for a customer service Relationship Consultant to join our client’s team in the debt counselling industry based in Kempton Park, Gauteng. The ideal candidate will be a registered Debt Counsellor with excellent interpersonal skills, a strong customer-first mindset, and a proven track record of delivering outstanding service. This role...
4 days ago


6 x Customer Service Relationship Consultants (Debt Councellor)
Location: Kempton Park
Salary:
6 x customer service Relationship ConsultantsKempton BasedRNeg
6 days ago


Customer Service Agent
Location: Pretoria
Salary: R10 000 Monthly
Job Title:  customer service AgentLocation:  CenturionRemuneration: R10k - R15k
19 days ago


Industrial Seals Customer Service Rep - OEM - Jet Park
Location: Jet Park
Salary: Negotiable
Industrial Seals customer service Rep
67 days ago


Customer Service Associate (6 month contract)
Location: Johannesburg
Salary:
73 days ago


Customer Service Representative
Location: Vereeniging
Salary:
85 days ago


Retail Regional Area Manager
Location: Midrand
Salary: 20000.00 Monthly
Step Into Regional Retail Leadership – We're Hiring a Regional manager (Clothing Stores) Location: Gauteng & SurroundsSalary: R25K | Vehicle ProvidedType: Full-Time | Travel RequiredAre you a strategic leader with a passion for fashion and retail excellence? This is your chance to take charge of a fast-paced region, leading multiple stores to new heights. We’re looking for a dynami...
Today


Refrigeration Cooling Technician - Zimbabwe
Location: Johannesburg
Salary: Market-Related
You will play a crucial role in engineering and implementing cold room and refrigeration systems for agri-businesses and food storage companies across Africa.
Today


Create a free job alert for Customer Service Systems Analyst / Ass Manager in Johannesburg

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2025 Job Placements. All Rights Reserved.