Customer Service Agent

Recruiter:

iStaff Recruitment

Job Ref:

CS0103

Date posted:

Monday, March 1, 2021

Location:

CapeTown, South Africa

Salary:

Market related + December bonus

SUMMARY:
A position has opened up for a Customer Service Agent who has experience in the Rooibos and Botanical industries. Position is based in Paarl.

POSITION INFO:

Duties will include:

Provide excellent cusomter service to customers
Update customer database
Processing of samples
Preparing and sending of quotes
Checking of terms of payment and delivery conditions
Monitor contracts, prices, payment terms and order quantities
Managing customer complaints
Issue credit notes
Assist the Sales- and Botanical Extracts departments with pricing and conditions of delivery
Assist Lab to arrange customer visits

Requirements:

Grade 12
Relevant Diploma or Degree (Sales/Marketing or similar)
More than 4 years experience in Customer Service in the Food and Beverage Industry
Experience in the Rooibos/Botanical indutries
Experience in international markets (dealing with international clients)
Outgoing and friendly personality
Own transport
Good numeric and computer skills
Able to work on SAP

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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