Customer Service Advisor - Arabic

Recruiter:

Status Staffing

Job Ref:

PC001107/MEH

Date posted:

Wednesday, July 13, 2022

Location:

Century City, South Africa

Salary:

R11,382-21 Monthly

SUMMARY:
Our client is a world leader in offering products for frequent and discerning travelers. They are looking for an immediately available Customer Service Advisor – Arabic speaking.
You will be dealing with VIP clients – high standards of work is non-negotiable!

JOB DESCRIPTION:

A RECENT PROFESSIONAL PROFILE PHOTO MUST ACCOMPANY YOUR APPLICATION

ONLY CANDIDATES WHO ARE ABLE TO CONVERSE IN ARABIC WILL BE CONTACTED.

EMPLOYMENT TYPE : PERMANENT
SECTOR : CALL CENTRE
START DATE : AUGUST 2022

DUTIES:

Take inbound calls in a professional manner
Handle & overcome objections in a professional and effective manner
Adhere to targets
Take inbound calls from an international customer base
Handle both internal & external e-mail correspondence to and from clients
Work towards resolution time periods, quality standards and targets
Reach call resolution timeously
Develop excellent relationships with all stakeholders

REQUIREMENTS:

Speak, read and write Arabic (non-negotiable)
Work weekends and shifts as required
Flexibility and easily adaptable to pressurized environments and change
Proven customer service orientation
Problem solving skills
Applied foreign language in previous work experience
Ability to multi task
Exposure to travel
Meet targets
Attend regular training sessions

HOURS:
Monday – Sunday 24/7(rotational roster dependent on daylight saving hours in UK and USA):

09:00 – 18:00
12:00 – 21:00
15:00 – 00:00
17:00 – 02:00
18:00 – 03:00
20:00 – 05:00
00:00 – 09:00

Will be working SA Public Holidays

INCENTIVES:

75% medical aid contribution
3% provident fund contribution
100% death cover
Unlimited free access to airport lounges
Free transport for after hour shift, week-ends and Public Holidays

Should you meet all the requirements, apply on our website at today.

Should you not hear back from us within 10 working days, please consider your application as unsuccessful. We will retain your credentials for future similar roles.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Internal Sales Support / Customer Service
Location: Cape Town
Salary:
Do you take pride in getting the details right? A leading business based in Westlake is looking for an Internal Support Administrator to turn customer enquiries into accurate, competitive quotes. You’ll work closely with customers and internal teams, keep enquiries moving, and stay organised in a fast-paced environment.
3 days ago

National Reefer Customer Service Supervisor
Location: Cape Town
Salary:
#SHIFTINTOHIGHCAREER by joining a leading Shipping company that seeks the expertise of a National Reefer customer service Supervisor
1 day ago

Dealership Customer Service Administrator
Location: Cape Town
Salary: Monthly
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership customer service Administrator
25 days ago

Reefer Customer Service Executive
Location: Cape Town
Salary:
#SHIFTINTOHIGHCAREER by joining a leading Shipping company that seeks the expertise of a Reefer customer service Executive
1 day ago

Customer Service Agent
Location: Cape Town
Salary:
Job Profile: customer service AgentPosition: Front Line CS AgentDepartment: OperationsThe customer service Agent will handle voice and email / Salesforce CRM ticket queries from patients and clients regarding medical billing and invoices. The role requires professionalism, attention to detail, and the ability to explain financial and billing information clearly while delivering a positive customer...
71 days ago

Spanish Customer Service Agents
Location: Cape Town
Salary:
Spanish customer service Agent (Seasonal Contract) We are currently recruiting for a fluent Spanish-speaking customer service Agent to join our team on a seasonal contract. This is an exciting opportunity to support international customers in a fast-paced and professional environment. Location: Cape TownContract Type: Seasonal Contract Key Responsibilities: Handl...
72 days ago

German Customer Service Agents
Location: Cape Town
Salary:
German customer service Agent (Seasonal Contract) We are currently recruiting for a fluent German-speaking customer service Agent to join our team on a seasonal contract. This is an exciting opportunity to support international customers in a fast-paced and professional environment. Location: Cape TownContract Type: Seasonal Contract Key Responsibilities: Handle ...
72 days ago

Italian Customer Service Agents
Location: Cape Town
Salary:
Italian customer service Agent (Seasonal Contract) We are currently recruiting for a fluent Italian-speaking customer service Agent to join our team on a seasonal contract. This is an exciting opportunity to support international customers in a fast-paced and professional environment. Location: Cape TownContract Type: Seasonal Contract Key Responsibilities: Handl...
72 days ago

Native Dutch Speaking Customer Service Agent
Location: Cape Town
Salary:
customer service Agent (Bilingual: Native Dutch & English) Permanent RoleReady for take-off?Are you energetic, customer-focused, and passionate about travel? Join our European airline client as a customer service Agent and become a travel troubleshooter for passengers across the globe!What you’ll do:As the voice and ears of our airline client, you will:Assist passengers via pho...
39 days ago

Sales Administrator for SALES EXEC
Location: Cape Town
Salary: Monthly
Our Life & Funeral Client is looking for a dynamic, detail-oriented and results-driven Executive Sales Administrator to provide high-level administrative and operational support to the Executive of Sales.
15 days ago

Customer Service Advisor - Arabic

Similar jobs you might be interested in:

Create a free job alert for Customer Service Advisor - Arabic in Century City

Jobseekers

Recruiter

General