Customer Service Administrator | Somerset West | Ecommerce retailers

Recruiter:

Recruit for Africa

Job Ref:

RFA

Date posted:

Friday, April 29, 2022

Location:

CapeTown, South Africa

Salary:

Negotiable

SUMMARY:
Leading South African online retailers of furniture, bedding and decor is seeking a CUSTOMER SERVICE ADMINISTRATOR to join their team in Somerset West.

JOB DESCRIPTION:

Leading South African online retailers of furniture, bedding and decor is seeking a CUSTOMER SERVICE ADMINISTRATOR to join their team in Somerset West. The administrator will be required to assist with customer service and sales enquiries (pre and post), packing, dispatch and tracking. To administer the website backend in terms of product information, stock control and maintenance.

Key Responsibilities & Accountabilities:

Answer phone and field general queries
Answer basic customer enquiries
Packing orders
Courier bookings
Email tracking information to customers/enter on system
Receiving stock into warehouse
Tracking orders
Update products/stock levels
Load new products
Update products
Liaise with suppliers
Ordering of stock
Collecting/delivering on odd occasions
Receiving visitors for meetings/Serving Tea/Coffee at meetings
Post office duties
Keeping kitchen, office & bedding supplies filled up
Create orders on back office
Send orders through to relevant suppliers
General back-up if Sales & Logistics manager is out of office

Experience and skills required:

Must have matric, tertiary qualification would be an added advantage
Experience working in an office environment with sales and/or admin
Experience working with a ticketing system with online orders
Online SALES support experience
Experience in customer service
Excellent writing skills
Excellent communication skills, must be fluent in English
Must be proficient in MS office, use of Internet & email software
Must have valid driver’s license and own reliable transport
Calm demeanor with a natural act to empathize

Personal Characteristics required:

Excellent telephone manner
Professional customer orientated approach
Eye for detail
Eager to learn
Eager to please
Good time management skills
Takes responsibility for work
Innovative, can think on their feet
Genuine interest in providing top quality performance

Salary negotiable depending on level of experience

Start ASAP

To apply for the Customer Service Administrator position, Somerset West, Ecommerce retailers please send a detailed CV and recent photo of yourself.

Recruit for Africa is a recruitment agency based in South Africa specialising exclusively in hospitality, retail, chefs and lodge placements. Do not look any further and contact Recruit for Africa to find you the perfect employee or to secure your dream job!

Similar jobs you might be interested in:

Dealership Customer Service Administrator
Location: Cape Town
Salary:
#SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Dealership customer service administrator
26 days ago

AfterSales Internal Sales and Customer Service Consultant
Location: Paarl
Salary: Monthly
Our client, a well-established and progressive manufacturing and distribution company, seeks to employ a professional, organized and high energy Internal Sales and aftersales customer service Consultant to provide customer service and support to their international customer bases. PLEASE NOTE THIS IS NOT A CALL CENTRE OR FINANCIAL serviceS ROLE BUT RATHER A ROLE IN THE MANUFACTURING OR RELATE...
4 days ago

Customer Service Clerk
Location: Cape Town
Salary: 15 000 Monthly
customer service Clerk
6 days ago

Customer Service Agent - Stellenbosch - Competitive base salary + night shift allowance
Location: Capetown
Salary: market related
The purpose of the role is to join the night-shift team and break free from the standard 9-to-5 grind.
7 days ago

Italian Customer Service Agent required
Location: Cape Town
Salary:
Italian customer service Agent (Seasonal Contract)We are currently recruiting for a fluent Italian-speaking customer service Agent to join our team on a seasonal contract. This is an exciting opportunity to support international customers in a fast-paced and professional environment.ð Location:Cape Town ð Contract Type:Seasonal Contractð Key Responsibilities:Handle inbound and outbou...
11 days ago

German Customer Service Agents Required
Location: Cape Town
Salary:
German customer service Agents Required (Seasonal Contract)ð Location: western Cape, Cape Townð° Package: Market Related + Shift Allowancesð About the RoleWe are looking for German-speaking customer service Agents to join a dynamic, fast-paced international support team. If you are passionate about delivering exceptional customer service and going the extra mile, this opportunity is for yo...
11 days ago

French Customer Service Agent
Location: Cape Town
Salary:
French customer service Agentð Cape Town, western Capeð° Salary: (Incentives & Market Related)ð Contract: Seasonal Contract Are you passionate about delivering exceptional customer service and going the extra mile? We are looking for energetic and customer-focused French-speaking agents to join our dynamic team!Key Responsibilities:Deliver excellent customer service via webchat an...
11 days ago

Customer Service & CRM Manager – Retail HO - Milnerton
Location: Capetown
Salary: Basic
customer service & CRM Manager – Retail HO - Milnerton
11 days ago

Customer Service Associate (Settlements)
Location: Capetown
Salary: R15 000 CTC to R20 000 CTC per month
The company is a globally recognised online trading broker, specialising in Forex (FX), CFDs, commodities, indices, and cryptocurrencies. With a strong presence in multiple jurisdictions, including the South African market. The position is onsite and based in Cape Town CBD
13 days ago

Customer Service Agent
Location: Cape Town
Salary:
The customer service Agent will handle voice and email / Salesforce CRM ticket queries from patients and clients regarding medical billing and invoices. The role requires professionalism, attention to detail, and the ability to explain financial and billing information clearly while delivering a positive customer experience. They will not be required to create medical bills.Key ResponsibilitiesMan...
22 days ago

Customer Service Administrator | Somerset West | Ecommerce retailers

Similar jobs you might be interested in:

Create a free job alert for Customer Service Administrator | Somerset West | Ecommerce retailers in CapeTown

Jobseekers

Recruiter

General