Customer Service

Recruiter:

iStaff Recruitment

Job Ref:

CPT000087/CB

Date posted:

Monday, November 28, 2022

Location:

Capetown, South Africa

SUMMARY:
We require an outgoing Customer Service Employee in Paarl. You must have more than 7 years’ experience in customer service.

JOB DESCRIPTION:

Minimum Requirements

Grade 12
Previous experience in customer service (7 yrs+)
Experience with SAP
Experience from Food and Beverage industry

Duties and Responsibilities:

Execution of excellent customer service to a defined customer base.
Responsible for immediate order entry and continual updating of customer data base on the system.
Timely processing of samples according to predetermined lead and delivery times.
Prompt and timely quotation preparation using SAP (considering pre-determined pricing, minimum order quantities, packaging costs, etc.).
Checking of terms of payment and delivery conditions.
Implementation and continuous monitoring of (and compliance with) contracts, prices, order quantities, batch sizes, delivery packaging and payment terms.
Monitoring and addressing of customer complaints, issuing of credit notes, etc.
Assisting the Sales team with pricing and conditions of delivery.
Assisting the Application Lab, Sample Lab and Sales with the organizing and preparation for customer visits.
Good interaction with the Warehouse as far as communication and dispatch of orders go.

Start date for position: February 2023

When applying, ensure your CV is in WORD of PDF format, and not scanned. Our software will not be able to match you to positions if it is scanned. Scanned cv’s will not be considered.

Please accept your application as unsuccessful if you had no feedback within 14 days of applying. We will keep your CV on our database and match to other suitable positions.

PLEASE NOTE: We use Placement Partner to track and manage applications and can only accept applications received through this portal. We do not accept any applications by email or Whatsapp. If you are unable to apply through the link we have provided, please upload your CV to our website

Similar jobs you might be interested in:

Customer Service Consultant
Location: Cape Town
Salary:
Our client in the Northern Suburbs is looking for a customer service Consultant to join their team. This role requires someone that pays attention to detail and is customer focused.
3 days ago

Customer Service Administrator â CPT Airport
Location: Cape Town
Salary: R12 000 negotiable dependent on experience
Do you live close to CPT International Airport, have minimum 10 years admin experience coupled with front facing client skills? Our client based at the Airport requires your dynamic personality, excellent grooming and presentation skills to manage day to day client interactions with clients professionally. Shift hours and must be able to work alternate weekends.Own transport highly advan...
3 days ago

Customer Service Specialist French speaking
Location: Bellville
Salary: Market related
customer service Specialist R11 000 Neg. French Speaking
6 days ago

French Customer Service Agent
Location: Cape Town
Salary: 15000
French customer service Webchat Agents Required!Job descriptionFrench customer service Agents Required to complete a seasonal contract up to 5months !Are you passionate about delivering exceptional customer service and going the extra mile ?Then we looking for you to be part of a great TEAM !
8 days ago

Customer Service Support Consultant
Location: Cape Town
Salary:
Reputable Technical services Provider focusing on utilities management seeking a customer service Consultant to join their team.
6 days ago

Customer Service Consultant
Location: Cape Town
Salary: 15,000 Monthly
Our client is seeking a customer service Consultant for their team in Cape Town North.
15 days ago

Customer Service Consultant
Location: Cape Town
Salary:
Our client in the Northern Suburbs is looking for a customer service Consultant to join their team. This role requires someone that pays attention to detail and is customer focused.
1 day ago

Customer Service Consultant
Location: Cape Town
Salary:
Our client in the Northern Suburbs is looking for a customer service Consultant to join their team. This role requires someone that pays attention to detail and is customer focused.
15 days ago

Customer Service Manager
Location: Cape Town
Salary:
21 days ago

Customer Service Agent
Location: Cape Town
Salary: 7500
customer service Agent- Forex/CryptoNeo Brokers is a dynamic and innovative company dedicated to providing B2B FinTech solution to the African continent. We are passionate about using cutting-edge technology to create solutions that drive our industry forward.We are looking for lively, detail-orientated, and experienced candidates to join our team as customer service Agents. The primary aim of thi...
22 days ago

Customer Service

Similar jobs you might be interested in:

Create a free job alert for Customer Service in Capetown

Jobseekers

Recruiter

General