Customer Service

Recruiter:

iStaff Recruitment

Job Ref:

CPT000087/CB

Date posted:

Monday, November 28, 2022

Location:

Capetown, South Africa

SUMMARY:
We require an outgoing Customer Service Employee in Paarl. You must have more than 7 years’ experience in customer service.

JOB DESCRIPTION:

Minimum Requirements

Grade 12
Previous experience in customer service (7 yrs+)
Experience with SAP
Experience from Food and Beverage industry

Duties and Responsibilities:

Execution of excellent customer service to a defined customer base.
Responsible for immediate order entry and continual updating of customer data base on the system.
Timely processing of samples according to predetermined lead and delivery times.
Prompt and timely quotation preparation using SAP (considering pre-determined pricing, minimum order quantities, packaging costs, etc.).
Checking of terms of payment and delivery conditions.
Implementation and continuous monitoring of (and compliance with) contracts, prices, order quantities, batch sizes, delivery packaging and payment terms.
Monitoring and addressing of customer complaints, issuing of credit notes, etc.
Assisting the Sales team with pricing and conditions of delivery.
Assisting the Application Lab, Sample Lab and Sales with the organizing and preparation for customer visits.
Good interaction with the Warehouse as far as communication and dispatch of orders go.

Start date for position: February 2023

When applying, ensure your CV is in WORD of PDF format, and not scanned. Our software will not be able to match you to positions if it is scanned. Scanned cv’s will not be considered.

Please accept your application as unsuccessful if you had no feedback within 14 days of applying. We will keep your CV on our database and match to other suitable positions.

PLEASE NOTE: We use Placement Partner to track and manage applications and can only accept applications received through this portal. We do not accept any applications by email or Whatsapp. If you are unable to apply through the link we have provided, please upload your CV to our website

Similar jobs you might be interested in:

Sales Customer Service Manager
Location: Somerset West
Salary:
Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming customer service teams? Our global client specializing in operating systems, with their office based in Somerset West needs an independently managed individual who can mentor and consistently raise service standards while driving results. Working alongside a young vibrant...
13 days ago

Customer Service Agent - UK Hours
Location: Cape Town
Salary: 5000
To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and informed decision about their account or service. To be a brand ambassador on behalf of our clients.
14 days ago

Customer Service (Entry level)
Location: Capetown
Salary: Monthly
We''re looking for young, energetic individuals, with experience to support our fast-paced, high performing Sales & Marketing Team.
16 days ago

Customer Service Sales
Location: Cape Town
Salary:
Job description:Position: Inbound Sales (Soft-Sales) AgentLocation: On-siteSalary: R8,000 – R10,000 per month (No commission — your salary is guaranteed and stable)Schedule: Monday to Sunday (USA hours/shifts)About the RoleWe are seeking energetic, service-driven Inbound Sales Agents to join our growing team. This role focuses on soft-sales, driv...
20 days ago

Customer Service Call Centre Agent ( Short term contract) (Pharmaceutical) - Bellville - office based
Location: Cape Town
Salary:
36 days ago

Customer Service Agent
Location: Cape Town
Salary:
63 days ago

Customer Service Consultant
Location: Bellville
Salary: Market related
customer / Helpdesk Consultant Bellville R16500
76 days ago

Customer Service Appointment Bookings Specialist (Spanish-speaking)
Location: Cape Town
Salary:
89 days ago

Customer Service Officer (Financial Industry)
Location: Somerset West, Western Cape
Salary: Market Related Salary
The customer service Officer will support a team to work efficiently and produce a high service level to the clients during the initial on boarding process and subsequent repeat transactions.
6 days ago

Customer Service Advisors
Location: Cape Town
Salary: 9000
Summary To provide a telephone-based sales or booking service, for both inbound and outbound teams.Job PurposeThe Agent key role is to deliver a first-class service to our blue-chip clients ensuring their revenue generation is maximised thoroughly. To provide help, advice, and guidance to new and existing customers, so that the customer makes the right and informed decision about their accoun...
16 days ago

Customer Service

Similar jobs you might be interested in:

Create a free job alert for Customer Service in Capetown

Jobseekers

Recruiter

General