Customer Sales Support

SUMMARY:
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POSITION INFO:

A reputable company is looking for a Customer Sales Support team member to support its sales division and deliver excellent service to clients and internal teams. The ideal candidate is detail-oriented, proactive, and able to work independently.

Key Responsibilities:

• Liaise with Sales Consultants and internal departments on all sales orders

• Provide customers with regular feedback on their order progress and confirm delivery dates

• Manage Sales Consultants’ diaries

• Assist Sales Consultants in reaching their targets

• Handle a full range of customer service tasks related to the role

• Develop leads by contacting dormant clients

• Monitor customer stock levels and remind them when it’s time to reorder

• Actively participate in finding solutions for customer needs

• Maintain accurate and detailed records of clients on Excel

• Perform general administrative duties and provide backup support for colleagues

Minimum Requirements:

• Matric or equivalent (additional relevant qualification is advantageous)

• Minimum 3 years’ experience in a similar role is beneficial

• Excellent customer service orientation

• Professional appearance and strong communication skills

• Proficient in MS Office Suite – Excel is essential

• Strong organisational, administrative, and time management skills

• Punctual and reliable with meeting deadlines

• Engaging personality – enthusiastic, energetic, and persistent

• Ability to independently plan and execute campaigns

• Methodical, with a fanatical attention to detail

• Must be fluent in Afrikaans

Work Hours:

08:00 - 16:30 Mondays to Fridays

IMPORTANT:

• Applications close 15 August 2025
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who are shortlisted will be contacted
• No social media messages / comments will be responded to