Customer Marketing & Sales Assistant

SUMMARY:
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POSITION INFO:

About the Role

We are looking for a highly organised and detail-oriented Customer Marketing & Sales Assistant to support customer marketing initiatives, sales reporting and company asset administration.

The successful candidate will work closely with the Customer Marketing Manager, Sales Management and other internal stakeholders to coordinate trade marketing activities, maintain accurate databases, compile reports and support the execution of commercial strategies.

This role is ideal for someone with strong administrative and analytical skills who enjoys working with data, coordinating projects and ensuring information is accurate, well-organised and presented professionally.

Key Responsibilities

Customer & Trade Marketing

• Support the execution of shopper and channel marketing strategies aligned with brand and commercial objectives.

• Maintain image databases and assist with shelf layouts and planograms.

• Manage stock sheets and trackers for point-of-sale (POS) materials, promotional giveaways and trade execution kits.

• Coordinate with Marketing, Customer Marketing, Sales Management and Sales Operations to support in-store marketing activities.

Sales Reporting & Data Administration

• Compile, maintain and update sales trackers for special projects.

• Liaise with relevant stakeholders to collect, verify and capture information.

• Prepare and circulate weekly and monthly tracking reports.

• Assist with breaking down sales targets by key account and customer group.

• Communicate sales targets to relevant stakeholders on a monthly, quarterly and annual basis.

• Assist with sales and market performance reports for management and board meetings.

Company Asset Administration

• Maintain an accurate database of company-owned fridges and coolers.

• Liaise with suppliers and vendors regarding new placements, maintenance and repairs.

• Coordinate the verification of company assets through the sales team.

• Follow up on outstanding asset verifications and ensure records are kept up to date.

General Administration

• Maintain accurate records, trackers and supporting documentation.

• Ensure compliance with company policies, procedures and applicable regulations.

• Provide general administrative support to the Customer Marketing Manager and wider team as required.

Minimum Requirements

• Grade 12 or equivalent.

• At least three years of experience in data administration or a similar administrative role.

• Excellent Microsoft Excel and PowerPoint skills.

• Strong data capturing, reporting and database management abilities.

• Experience with POS or market data software such as Circana or Nielsen will be advantageous.

• Excellent written and verbal communication skills.

• Strong organisational skills and exceptional attention to detail.

• Ability to coordinate multiple tasks and meet deadlines.

Ideal Candidate

The ideal candidate is analytical, proactive and highly organised, with the ability to turn data into clear, accurate and professional reports. They should be comfortable communicating with different stakeholders, maintaining detailed records and supporting both marketing and sales operations.