Customer Care Manager

 

Recruiter:

Sydsen

Job Ref:

JHB002251/CG

Date posted:

Tuesday, February 15, 2022

Location:

Pretoria, South Africa

Salary:

25 000 Monthly


SUMMARY:
Customer Care Manager (Technical/Aftersales) - Pretoria - Gauteng

JOB DESCRIPTION:

Our client is looking for a Technical & Aftersales Customer Care Manager to join their team in Pretoria.

Requirements: 
  • 3 years Aftersales Manager / Customer Care Manager / Team leader experience required
  • Technical knowledge of vehicles preferred
  • Motor industry experience advantageous
  • Experience in Contact Centre Operations preferable
  • Available ASAP
Responsibilities: 
  • People Management: Leading and developing a team of customer care agents
  • Ensure all enquiries / complaints are dealt with timeously and efficiently by eliminating barriers to productivity and quality. 
  • Carry out supervisory responsibilities in line with the company policy and procedures
  • Owning and driving performance metrics with the team to achieve customer promise expectations
  • Manage and maintain relationships with stakeholders such as customers, suppliers, other departments within the company and so forth.
  • Stats and Reporting
  • Solving complex customer service issues and proactively head off negative service trends through Quality Assurance, training etc.
About you:
  • Have an absolute passion for ensuring a great customer experience with every contact.
  • Excellent interpersonal and communication skills.
  • Proficiency in all Microsoft applications with exceptional data analysis skills.
  • Determination as a team player and decision making and leadership skills.
  • A sense of urgency

APPLY NOW!
Visit our Website for more opportunities:  />
FOLLOW OUR PAGE ON FACEBOOK, INSTAGRAM, AND LINKEDIN
SYDSEN RECRUIT - THE NEXT LEVEL OF EMPLOYMENT.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.


 

 

 

Similar jobs you might be interested in:

Customer Care and Operations Manager
Location: Benoni
Salary: R65 000 CTC per month Monthly
Our client is seeking an experienced customer care and Operations manager to oversee warehouse, distribution, and customer service operations. This role is responsible for driving operational efficiency, inventory control, on-time deliveries, customer satisfaction, and team performance.
6 days ago


Customer Care and Operations Manager
Location: Benoni
Salary: R65 000 CTC per month Monthly
Our client is seeking an experienced customer care and Operations manager to oversee warehouse, distribution, and customer service operations. This role is responsible for driving operational efficiency, inventory control, on-time deliveries, customer satisfaction, and team performance.
8 days ago


Customer Care Agent (Entry Level)
Location: Johannesburg
Salary: weekly wage
18-30, with matric around Johannesburg
6 days ago


CUSTOMER CARE ADMINISTRATOR / AGENT - AUTOMOTIVE (SPARTAN)
Location: Johannesburg
Salary:
A company in the automotive and transport industry is seeking a customer care Administrator / Agent to manage customer feedback, complaints, and aftersales support processes. The successful candidate will be responsible for customer follow-ups, complaint tracking, CSI and NPS reporting, administrative support, and ensuring high levels of customer service and operational efficiency.
26 days ago


Customer Care Administrator/ Agent
Location: Johannesburg
Salary: Monthly
NEW VACANCY !!We are seeking a customer care Administrator/Agent to join our clients team. You will be responsible for providing exceptional customer service and support in the automotive sector. Based in Johannesburg, Gauteng
22 days ago


Commercial Customer Care Agent
Location: Johannesburg
Salary:
28 days ago


Customer Care Administrator/ Agent (Parts Distribution Centre)
Location: Isando
Salary:
customer care Administrator / AgentIsandoAutomotive Industry (Mandatory)Job SummaryThe customer care Administrator / Agent is responsible for managing customer feedback, complaints, and aftersales follow-ups to ensure high levels of customer satisfaction and service excellence. The role involves capturing and tracking customer interactions, coordinating complaint resolution, monitoring CSI and NPS...
18 days ago


Customer Care
Location: Pretoria
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace ...
61 days ago


Accounts and Stock Clerk (Medical Radiology Practice)
Location: Alberton
Salary: Market-Related
We are seeking an experienced and qualified Financial Administrator / Accounts and Stock Clerk.
4 days ago


BI Project Coordinator
Location: Johannesburg
Salary: 20000 Monthly
Vacancy: Business Intelligence (BI) Department Project CoordinatorSector: Corporate Pharmaceutical & FMCG RetailLocation: Rivonia, Gauteng (On-Site)Position Type: Full-Time, PermanentAbout the RoleWe are seeking a meticulous and results-driven BI Department Project Coordinator to oversee retail media campaign management, compliance, and execution across a national pharmaceutical retail footpri...
5 days ago


Create a free job alert for Customer Care Manager in Pretoria

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions

 

Jobseekers

Register your CV Search jobs CV writing

Recruiter

Advertise jobs Search the CV database

General

Disclaimer Terms and conditions Privacy policy Cookie policy POPIA manual Unsubscribe

© Copyright 2026 Job Placements. All Rights Reserved.