SUMMARY:
Manage and control the delivery process from end-to-end
- Prepare for next day's deliveries
POSITION INFO:
Job Purpose
To ensure stock is delivered to Customers according to the planned delivery schedule, while ensuring superior levels of customer service, aligned to TBC standards and business ethics within the bounds OF the law.
Key Accountabilities and Outputs Manage and control the delivery process from end-to-end
• Prepare for next day’s deliveries
• Adhere to the start-up procedure
• Carry out the delivery of stock as effectively and efficiently as safely possible
• Return to the depot within specified timeframe
• All documentation to be signed, consolidated and returned in full Demonstrate Superior Customer Service Levels
• Demonstrate high levels of Customer Service during deliveries
• Live The Beverage Company’s values by being Respectful and Courteous to Customers and Consumers
• Ensure that Customer are kept informed about the what they are receiving and the progress being made in off loading
• Ensure that constant contact is possible with the Distribution Controller / Expeditor so that feedback can be given on execution, and delays if any Safety, Health and Environment
• Ensure a safe, healthy and risk-free working environment
• Comply with safety and health policies and procedures, and applicable legislation
• All Safety, Health and Environment rules to be complied with • Vehicles are to be clean and presentable Adherence to Food Safety Requirements
• Commitment to The Beverage Company’s Food Safety policy and its objectives
• Ability to understand and implement all food safety requirements
• Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs
• Compliance with PPE requirements including jewellery policy
• Compliance with personal hygiene requirements in accordance with the organisations code of practice
• Active engagement in all training including competency testing
• Regular practice of hand washing and sanitising
• Prevention of cross-contamination of products – no allergens allowed in the manufacturing facility
