Credit Controller

SUMMARY:
Looking for a role where your expertise in credit control will truly make an impact? A respected and well-established business is seeking a detail-oriented Credit Controller to manage the full debtors function and contribute to the ongoing success of a stable, growing organization. If you're looking for a long-term opportunity with a collaborative team, we'd love to hear from you.

POSITION INFO:

Job Description:
Allocate and import bank statements, ensuring accurate reconciliation of receipts and transactions
Process customer refunds, credit notes, discounts, and price adjustments
Manage customer accounts to ensure timely payments and follow up on outstanding debts
Proactively contact clients via phone, email, and letters to collect outstanding amounts
Review credit applications, perform credit checks, and set appropriate credit limits
Maintain accurate records of client communication and payment arrangements
Collaborate with sales teams to resolve account-related issues
Escalate irregularities and recommend legal or collection action where necessary
Send Payfast payment links/instructions and allocate successful payments
Reconcile cash, EFT, and card clearing accounts
Conduct monthly debtor reviews, including overdue balances, adjustments, statements, and partnership collections, and submit to the bank
Monitor weekly outstanding invoices and credit balances
Reconcile and analyse retail accounts
Respond to internal and external enquiries regarding invoices, proof of delivery, and reconciliations
Ensure enquiries are handled promptly and escalated to the appropriate parties when needed
Maintain strong working knowledge of the POS/retail system
 
Skills & Experience:
At least 3 years’ experience in similar role
Retail, FMCG or Manufacturing experience.
Strong negotiation, communication, and interpersonal skills, with the ability to work independently and meet deadlines
 
Qualification:
Matric
A tertiary qualification – advantageous
Proficient in Microsoft Excel and accounting software such as Sage
 
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