Credit Controller

SUMMARY:
A well-established and growing company based in Pietermaritzburg is seeking a highly organized and detail-oriented Credit Controller to join our finance team. The successful candidate will be responsible for managing the company’s credit control processes, ensuring timely collection of outstanding debts, maintaining positive relationships with clients, and minimizing financial risk to the business. This is an excellent opportunity for an experienced professional who thrives in a fast-paced environment and is passionate about maintaining strong financial controls.

POSITION INFO:
Key Duties and Responsibilities

• Manage and maintain the company’s debtor’s book and ensure accurate account records.
• Follow up on outstanding invoices and ensure timely collection of payments.
• Allocate customer payments accurately to the correct accounts.
• Perform regular account reconciliations and resolve any discrepancies.
• Maintain regular communication with customers regarding overdue accounts.
• Negotiate payment arrangements and settlements where necessary.
• Prepare and distribute monthly statements to customers.
• Monitor credit limits and assess the creditworthiness of new and existing customers.
• Ensure compliance with company credit policies and procedures.
• Work closely with the sales and finance teams to resolve account queries.
• Prepare aging reports and provide feedback to management on overdue accounts.
• Escalate problematic accounts and assist with legal recovery processes where required.
• Maintain accurate records of all collection activities and customer communications.

• Diploma or Certificate in Finance, Accounting, or a related field.
• Minimum 3–5 years’ experience in a Credit Controller or similar role.
• Strong understanding of credit control procedures and debtor management.
• Proficiency in accounting software and Microsoft Excel.
• Excellent communication and negotiation skills.
• Strong attention to detail and problem-solving abilities.
• Ability to work independently and meet deadlines.
• Experience working with high-volume debtor accounts will be advantageous.

• Strong analytical and reconciliation skills
• High level of accuracy and attention to detail
• Good organizational and time management skills
• Professional customer service approach
• Ability to work under pressure