Credit Controller

SUMMARY:
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POSITION INFO:

Credit Controller – Umhlanga, Durban

Role Overview:
Office-based Credit Controller positions supporting a UK finance team. Responsible for managing customer accounts, ensuring effective credit control, and maintaining strong financial procedures.

Key Responsibilities:

• Full ownership of assigned customer accounts, including identifying and managing overdue balances
• Assist with resolving customer disputes to facilitate timely payments
• Collaborate with Sales Ledger Administration to manage credit balances, unallocated cash, and aged debt
• Process and review credit applications and conduct ongoing credit assessments
• Administer Direct Debit schemes and manage payment arrangements
• Support Sales Ledger projects and improvement initiatives
• Manage incoming customer communications and payment requests
• Assist with invoice issuing, “on stop” orders, and monthly statements
• Provide cross-functional support within the Finance Department
• Comply with company policies, procedures, and quality standards

Skills & Experience:

• Proficient in Microsoft Office, especially Excel and Outlook
• Solid understanding of finance and credit control principles
• At least four years’ experience in credit control or finance
• Strong customer service and professional communication skills
• Excellent attention to detail, organisational skills, and problem-solving ability
• Ability to work collaboratively with colleagues in South Africa and the UK

Why Apply:
Collaborate with an international finance team, working in a professional environment that values accuracy, accountability, and continuous development.