Credit Controller

SUMMARY:
Job Description:
An exciting opportunity has opened up for a smart, dynamic, and proactive Credit Controller to join a small but highly focused finance team. This role is ideal for someone who thrives under pressure, has strong Excel skills, and can bring fresh ideas and innovation to credit processes.
You’ll be at the heart of the credit control and collections function, supporting healthy cash flow and helping drive overall financial performance.

POSITION INFO:
Key Responsibilities:

• Oversee the full credit control and accounts receivable process for a dedicated customer portfolio.
• Conduct credit vetting through financial assessments, credit checks, and analysis of payment trends.
• Monitor accounts to ensure prompt payment and follow up on any discrepancies or delays.
• Develop strategies to reduce credit risk, including late payments and bad debts.
• Build and maintain strong customer relationships while effectively negotiating payment terms and resolving queries.
• Liaise with internal teams (Sales, Customer Service, Finance) to address and resolve credit-related issues.
• Produce detailed reports, including cash flow forecasts and credit risk updates.
• Keep up with industry best practices to identify opportunities for process improvement.

• Someone smart, dynamic, and proactive, who enjoys working in a high-pressure environment and isn't afraid to challenge the norm.
• Proven ability to use advanced Excel to manage, analyse, and improve credit control processes.
• A flair for innovation and a mindset geared toward continuous improvement.

• Credit Management 1, 2 & 3 or a bachelor’s degree in Finance, Accounting, or a related field.
• 3–5 years' experience in credit control or a similar role.
• Experience using financial systems (Syspro knowledge is a plus).
• Solid understanding of credit principles, risk management, and relevant regulations.
• Strong communication skills, especially for phone-based collections.
• Excellent attention to detail, with strong time management and the ability to meet deadlines.