Credit Control Manager

Recruiter:

Humankind Group

Job Ref:

HC005812/Crush

Date posted:

Tuesday, June 23, 2026

Location:

Cape Town, South Africa

SUMMARY:
Credit Control Manager – FMCG (Cape Town)
Location: Cape Town, South Africa
Industry: FMCG
Team: Credit Controllers

A leading international FMCG business is seeking an experienced Credit Control Manager to take ownership of the full credit control function, ensuring strong cash flow management, disciplined debtor control, and excellent stakeholder relationships across key retail and distribution accounts

POSITION INFO:

Key Responsibilities

Manage end-to-end credit control and debtor book performance
Oversee collections, reconciliations, and resolution of claims (returns, shortages, pricing, rebates, promotions)
Ensure timely allocation of payments and accurate account reconciliation for key national accounts
Monitor and manage credit limits, approvals, and account holds
Drive month-end processes including statements and debtor reporting
Produce aged analysis reports (including 60+ days overdue accounts)
Lead and support legal escalation processes where required
Ensure compliance with internal credit policies and relevant credit legislation
Collaborate with supply chain, customer service, and finance teams
Support forecasting of DSO, AR balances, and cash inflows
Lead continuous improvement initiatives, including system and SAP enhancements
Manage and develop a small team of credit controllers

Requirements

Minimum 3+ years’ experience in Credit Control within FMCG
Experience managing key retail accounts (e.g. major national retailers)
Strong understanding of credit regulations and the National Credit Act
SAP and advanced Excel experience essential
Experience managing or supervising a team
Strong understanding of supply chain and invoicing processes
Credit Management qualification advantageous
Strong attention to detail with excellent communication and stakeholder management skills
Ability to manage high-pressure environments and resolve conflict professionally

Personal Attributes

Analytical, structured, and highly organised
Strong leadership capability
Confident communicator across all business levels
Proactive approach to improving processes and systems

To apply, email your CV to:

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Credit Control Manager

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