Control Room Supervisor

Recruiter:

Bidvest Protea Coin

Job Ref:

JHB000485/Orati

Date posted:

Thursday, January 15, 2026

Location:

Cape Town, South Africa

SUMMARY:
A Vacancy exists for a Control Room Supervisor in the Guarding Division based in Momentum, Cape Town.â¯
â¯â¯â¯â¯
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:â¯â¯

POSITION INFO:

Coordinate all activities performed by the Controllers in the Regional CRâ¯â¯
Ensure that the CR is prepared to coordinate emergency related procedures and take control of emergency situationsâ¯â¯
Client liaisonâ¯â¯
Manage the CR function and staff effectivelyâ¯â¯
Efficient administration of control room records and reportsâ¯â¯
Constantly research and develop new systemsâ¯â¯
Monitoring of Video analyticsâ¯â¯â¯
Expert knowledge of control room systems i.e Fire Alarms, Intrusion, Parcel systems trackingâ¯
Perform IR functionsâ¯
Daily, Weekly & Monthly Reports, Ciimsâ¯â¯

â¯â¯
Preferred qualifications/attributes/skills:â¯â¯

Ensure comms means are serviceable to receive and instruct on incidents.â¯â¯
Derive trends from reported incidents or risk related activities and present in user friendly report formats.â¯â¯
Ensure that all risk reduction elements (CCTV, Alarms, fences, fires systems, guarding, response, procedures, equipment, etc.) are functioningâ¯â¯
Ensure that the CR is prepared to coordinate all emergency related procedures and take overall control of emergency situationsâ¯â¯
Ensure Daily site coverageâ¯
General duties and responsibilitiesâ¯â¯
Minimum 5 years working experience in a Control Room environmentâ¯â¯
Control Room & Guarding supervisory/operations experience essentialâ¯â¯
Coordinate the activities performed by the Controllers in the Region CRâ¯â¯
Available After Hoursâ¯
Clean criminal record

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