Contact Centre Administrator- Amharic Speaking Fluent

Recruiter:

Believe Resourcing (Pty) Ltd

Job Ref:

91247281

Date posted:

Tuesday, February 22, 2022

Location:

Johannesburg, South Africa

SUMMARY:
-

JOB DESCRIPTION:

Job Purpose:

Content Moderators create moments that make a difference by taking ownership of video content in alignment with client and business strategies.

Responsibilities:

Proactively moderate and audit uploads taking the time to understand the needs of customers and the client
Taking ownership for all videos in respective language queue
Providing accurate monitoring of content on first instance Requirements

Requirements:

Fluency in Amharic language with additional knowledge of Hindi and English
Prior user-generated content (UGC) moderation (Advantageous)
Passion for social media
Demonstrable computer literacy, MS Office skills, understanding of relevant software, and advanced internet functions
Experience in content mining and reviewing
Open and comfortable to be exposed to highly sensitive and explicit content on a daily basis
Ability to evaluate content in line with content and business policies
Strong analytical and research skills with attention to detail
Ability to work in fast and evolving workflows
Ability to maintain a high degree of confidentiality
Adhere to strict deadlines

This job description is not exhaustive you may be required to perform other additional duties as and when required

Similar jobs you might be interested in:

Finance Manager â Business Partnering (BPO / Contact Centre Environment)
Location: Cape Town
Salary: 500 000
A leading global outsourcing and customer experience organisation is looking to appoint a commercially astute Finance Manager to support large-scale service delivery operations in South Africa.This role sits at the heart of the business, partnering closely with Operations and senior leadership to drive financial performance, protect margins, and support informed decision-making across complex, con...
1 day ago

Contact Centre Executive
Location: Cape Town
Salary:
13 days ago

Engineering Manager - Contact Centre Platforms
Location: Capetown
Salary: Market-Related
This role is designed for a hands-on Engineering Manager to bring structure, clarity, and delivery discipline to a complex, high-volume contact centre environment
21 days ago

Business Analyst (Call/Contact Centre)- (CONTRACT)
Location: Cape Town
Salary:
23 days ago

Client Lifecycle Analyst – AML/KYC - (Investment Management)
Location: Cape Town
Salary:
1 day ago

Donor Request Coordinator
Location: Cape Town
Salary: 20000 Monthly
We have an exciting opportunity for an organised BSc Graduate with min 3 years' experience in the medical field to pursue a meaningful, impactful position and join an international NPO as a Donor Request Coordinator.
2 days ago

Temporary Customer Data Clerk
Location: Brackenfell
Salary:
2 days ago

Commercial and Industrial Property brokers
Location: Cape Town
Salary:
2 days ago

Sales Assistant | Paarl | Luxurious ladies’ boutique
Location: Capetown
Salary: R10,000 to R15,000
We are looking for a stylish and fashionable Sales Assistant to join the team at a Luxurious Boutique in Laborie centre, Paarl.
5 days ago

Senior Financial Accountant
Location: Cape Town
Salary: 600 000 Annually
A global media powerhouse is seeking a talented Senior Financial Accountant to join their Financial Shared Services centre in Cape Town. This role offers the opportunity to play a vital part in delivering high-quality management and financial reporting across multiple business units, while maintaining strong governance and accuracy within the ledgers.You’ll work in a vibrant, fast-moving env...
5 days ago

Contact Centre Administrator- Amharic Speaking Fluent

Similar jobs you might be interested in:

Create a free job alert for Contact Centre Administrator- Amharic Speaking Fluent in Johannesburg

Jobseekers

Recruiter

General